HP ProBook 455 G7 Repair

If you’re experiencing problems with your HP ProBook 455 G7, check out the troubleshooting pages:

HP ProBook 455 G7 Not Powering On

HP ProBook 455 G7 Overheating

Each page provides step-by-step solutions to common issues that may prevent your laptop from turning on or cause it to overheat during use.

The HP ProBook 455 G7 is a 15.6-inch business notebook introduced in 2020 by HP as part of its ProBook 400 series. It is built around AMD’s Ryzen 4000-series processors (Ryzen 3, 5, or 7), paired with integrated Radeon Vega graphics, and offers options for up to 32 GB of DDR4 memory and various SSD or HDD storage configurations.

This model followed the HP ProBook 455 G6, which used earlier-generation Ryzen APUs. The next generation in the line is the HP ProBook 455 G8, which introduced newer Ryzen chips and shipped with Windows 11 in many configurations.

On most configurations, the 455 G7 came with Windows 10 (64-bit) pre-installed. HP officially supports editions including Windows 10 Pro, Home, Single Language, and even some enterprise versions, depending on the model. Some units were also shipped with FreeDOS.

In terms of durability and features, the 455 G7 includes military-grade durability testing (MIL-STD), security options like TPM 2.0, and business-focused firmware protections.

These attributes make the ProBook 455 G7 a model frequently used by students, professionals, and small- to medium-sized enterprises where reliability and maintainability are key.

You can identify the HP ProBook 455 G7 by checking the label located on the underside of the laptop. The label clearly states “HP ProBook 455 G7” and includes the product ID (often in the format 7JN02AV). The device features a 15.6-inch display, silver aluminum chassis, and a centered HP logo on the back of the lid.

When powered on, the laptop’s distinct keyboard layout with a numeric keypad and the fingerprint sensor beside the touchpad help distinguish it from other HP models. Be sure to verify the model name in the system settings under Start > Settings > System > About, where it will also list HP ProBook 455 G7 as the system model.

• Manufacturer: HP (Hewlett-Packard)
• Model: HP ProBook 455 G7
• Release Year: 2020
• Operating System: Windows 10 Pro (Upgradeable to Windows 11)
• Build Material: Aluminum and plastic chassis

• CPU: AMD Ryzen 3/ Ryzen 5/ Ryzen 7
• GPU: Integrated AMD Radeon Vega Graphics

• RAM: Up to 32 GB
• Storage Options: 128 GB – 1 TB

• Size: 15.6-inch diagonal
• Resolution: Full HD (1920 × 1080) or HD (1366 × 768)
• Panel Type: Anti-glare LED
• Brightness: Up to 250 nits

• Webcam: 720p HD webcam
• Audio: Dual stereo speakers with integrated dual-array microphone

• Ports:
  • 2 × USB 3.1 Gen 1
  • 1 × USB 3.1 Type-C
  • 1 × USB 2.0
  • HDMI 1.4b
  • RJ-45 Ethernet port
  • Headphone/microphone combo jack
  • AC power port
• Wireless: Realtek Wi-Fi 5 (802.11ac), Bluetooth 5.0

• Battery Type: 3-cell, 45 Wh Li-ion
• Battery Life: Up to 12 hours (depending on usage)
• Charging: Fast charge support (50% in ~30 minutes)

• Dimensions: 36.5 × 25.7 × 1.9 cm (14.37 × 10.12 × 0.75 in)
• Weight: Approx. 1.74 kg (3.84 lbs)

• Fingerprint reader (optional)
• Spill-resistant keyboard
• TPM 2.0 security chip
• HP BIOSphere Gen5 firmware protection

HP ProBook 455 G7 Notebook PC specifications

HP ProBook 455 G7 Notebook PC Product Support Page

HP ProBook 455 G7 Laptop in Review: Faster Performance Thanks to Zen2