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For troubleshooting information on the HP 15-ac142dx you can access the troubleshooting page at,
The HP-ac142dx was introduced in 2016 and it was one of the better computers HP had produced at the time.
This device is manufactured by HP. It has a Intel Core microprocessor and a 4GB memory. The video graphics are Intel HD Graphics 5500. Inside is a 1 TB 5400 rpm SATA hard drive. The screen is a 15.6'' HD BrightView WLED-backlit and it utilizes a touchpad that has a multi-touch gesture support. It also contains a full size, island-style keyboard with a numeric key pad.
The computer has the option to be touch screen which is helpful to those who wish to make precise movements on the screen. It also has access to Bluetooth which can be used with wireless headphones, a wireless mouse, along with other features.