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Bluetooth Connectivity
Bluetooth connection is faulty from iHome or from source device. For example, your phone is connected yet audio is not playing.
Bluetooth is on
Make sure that the Bluetooth setting on your source device is on. You should see the Bluetooth symbol on your device be fully solid and not faded.
iHome Bluetooth Button
Turn the power on by holding the iHome button until a blue light appears. The Bluetooth button is located in the left corner of the devices control center. Press and hold this button until the blue light is blinking, that means it is ready to sync.
USB cord isn't working
The mini USB cord provided does not work.
Plugged in
Make sure the USB cord is securely plugged in at both ends. It may be a problem with the USB ports itself, check out our replacement guide for the mother board here.
External Damage
Examine the wire to make sure that it is completely intact. If part of the wire is exposed, use electrical tape for insulation.
Cord might be broken
If neither of these options solved your problem, call in for a replacement or just purchase a new USB cord.
Device not responding
The device is not responsive. No sound is going through the speaker, speaker won't turn on.
Device is on
Check if the power is on. Press the power button to turn on the device,you should see a blue light start blinking near the power button.
Fully Charged
Make sure device is fully charged. When charging it, a red light should appear near the power button. Remember, the device only turns on when fully charged!
Reset Device
If the device is non-responsive, reset it. Turn on the device and press the reset button on the back of the device for 2 seconds, you'll need a small pin to access the hole the button is located in.
Check Connections
Make sure the device is connected to Bluetooth. When it is connected to Bluetooth, the blue light should be solid and not blinking. Your source device, like your phone, should show the Bluetooth symbol.
Light Fixture
If light on the device doesn't turn on plug the speaker to a power switch, then hold the Power On/Off Button for 2 seconds to reset the device.
Turn Off and Back On
If the light is still off press the Color Mode Button. If no effect then contact costumer service. Or, if comfortable taking your product apart, review our light replacement page here.
Team
University of North Texas, Team S1-G3, Thompson Fall 2017 Membro di University of North Texas, Team S1-G3, Thompson Fall 2017
UNT-THOMPSON-F17S1G3
4 Membri
2 Guide realizzate
12 Commenti
First time poster. My iPhone will not charge went thru trouble shooting guid and even with a new working usb cord the iPhone will not charge. From what I can tell the male USB port is damaged. Is this component serviceable?
Austin - Replica
Whenever the lights are turned on there is a high pitched sound whether the music is playing or not. It starts immediately upon the lights being turned on.
Earlena McKee - Replica
Hi
i just bought an iHome speaker iBT78 and the battery level is full, successfully paired, playing music, but the lights doesn’t work!!! Nothing not a single light! I’ve been trying everything…. pulsing the light button turning it on and of and on again…. somebody help me please sad
Ivonne Castro - Replica
Hi ,
Can you please tell me how long will it take the battery to go full ?
Jeet - Replica
Theres one way I came across to playing music on the speaker and that was to using the double sided cord connecting the speaker and phone together defeating the whole purpose of using wireless bluetooth…
My phones gives me the option to unpair but its not connected and when i connect other speakers its says connected right next to the name of the speaker thats bluetoothed. On the speaker the blue light is still blinking when i read that when its connected its supposed to stay blue without flashing in your guide… ive made sure all connections are on, turned bluetooth speaker / my cell off n back on multiple times, checked if all cords are plugged in right after buying new usb charging cords as well, charged it to a full battery, tried pairing while charging too, tried pairing to other phones and even reset the speaker. STILL GOT NOTHING
Help please???????
Christine Lopez - Replica