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If the chinstrap slip and does not stay in its desired position as expected when using your Riddell Speedflex helmet, follow these instructions for potential solutions.
Loose Upper Screw
The upper screw connecting the strap-loc could have loosened over time, potentially preventing the chinstrap from tightening.
- Inspect the screw for any damage or potential reasons for its faulty.
- If it proves to be so, obtain a flathead screwdriver and remove the screw from its place.
- Inspect the body of the screw for any damage you would not have been able to see. If there seems to be damage, obtain a new screw.
- Reinstall the screw (or new screw) with a flathead screwdriver, ensuring that it will remain in place; however, reinstalling it too tightly can cause further complications.
If the screw is either not loose or the solution is not fixed whenever tightened, there is most likely a conflict within the helmet's retaining button and/or cam-loc system.
Faulty Retaining Button
Sometimes, your chinstrap might slide right through the cam-loc system without reason, but in reality, it only needs a fixed retaining button.
The restraining button on the chinstrap is in place so that the chinstrap itself cannot slide freely throughout the cam-loc system. Be sure to look at your restraining button for any damage or if it is missing.
- Inspect the end of the chinstrap; if the black retaining button is damaged or missing, the chinstrap has the ability to slide freely.
- Contact Riddell for a new retaining button here.
- Install your new button by maneuvering the piece through its designated hole. You can tell it has been inserted properly whenever the bottom knob slides through.
Faulty Cam-Loc
Over time, the cam-loc system might build up an extensive amount of debris or may even be defective due to continuous contact.
If neither the screw nor the retaining button is the solution to this problem, the most likely cause left would be the helmet's zipper cam-loc system.
- Observe the outside of the cam-loc for any potential external debris. If there appears to be none, proceed to checking the inside.
- In order to remove the debris, gently wash it with a damp rag or mild solution of soap and water.
- If the cam-loc system still seems to be defective, then replacement is the next line of action. To order a new one, you can proceed here.
- Install your new cam-loc system onto your helmet. You can see how to here.
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