Lenovo ThinkPad E14 Gen 2 Keyboard Non-responsive

If your Lenovo ThinkPad E14 Gen 2 keyboard does not operate the way it should or has non-responsive keys, follow this page for possible solutions.

To start your repair it's important to look over your device to see what may be causing your keyboard to be non-responsive.

1. Restart your device
2. Check for physical damage
3. Clean the keyboard by tilting and gently shaking it to remove debris.

Your driver includes all software to make your ThinkPad E14 Gen 2 run properly. If your device is not updated this may cause your keyboard to be unresponsive.

1. Open Device Manager by pressing your Windows key and x
2. Expand the keyboards selections
3. Right-click on your keyboard device
4. Select uninstall device
5. Restart your computer and Windows will automatically reinstall the driver.

A hard reset should only be performed as a last solution to fix your ThinkPad E14 Gen 2. This will erase all data, but may resolve non-responsive keys if the problem was caused by a software or power glitch.

If the problem started recently, use System Restore to revert your system to a previous state. If that does not fix the problem, perform a hard reset.

1. Shut down your device
2. Unplug the power adapter
3. Press and hold the power button for about 10-15 seconds to force a shutdown
4. Press it again to turn on your device