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Computer Will Not Turn On

Difficulty powering on the device possibly due to incorrectly assembled power button or Raspberry Pi.

Power Button is Sticky and Difficult to Press

Once the Kano Computer Complete Kit is fully assembled there may be excess glue that was put on the module during assembly. Kano outlines that the assembler must remove the power board from the computer and to lightly twist the red power module to get rid of the excess glue. Then, reinstall the power board and press the power button to start. If it needs to be replaced, follow our Power Button Replacement Guide.

Raspberry Pi Not Powered Due to Disconnected Wires

Properly reconnect the red split power cable from the battery to the power board. Then, reconnect the battery to the screen driver board. If this does not solve the problem, you might have to follow our Raspberry Pi Replacement Guide.


Sound is Not Working

The speaker is not producing sound due to software or assembly issues.

“Bugs” needed to be worked out.

In order to fix this issue the user would have to update the software. Start by removing the white dongle and inserting it into another computer such as a Windows or MAC. Then, install the software ‘Etcher’ which will fix this issue.

System Not Assembled Properly

It is possible for incorrect assembly to cause the sound to not work. Go back through the assembly instructions and make sure you didn’t miss any steps.

Device Shows “No Signal”

The Kano Computer Kit shows the “No Signal” annunciator on the screen due to software issues.

Software Update Required to Work Out “Bugs”

In order to fix this issue the user would have to remove the white dongle and insert into another computer such as a Windows or MAC. Then, install the software ‘Etcher’ which will fix this issue.


WiFi Will Not Connect

Kano Computer Kit cannot connect to the correct WiFi channel.

Connect New Channel

Connect your computer to your router and to no more than 10 channels. The device works best at a network speed of 2.4GHz. If there are issues connecting to your network, contact your service provider for assistance.

Router is Too Far From Device

Move the device closer to the router to get a stronger signal.

Device is Slow/Keeps Crashing

The Kano Computer has been taking a long time to load and/or continues to crash when ordinary tasks are being performed.

“Bugs” needed to be worked out.

In order to fix this issue the user would have to update the software. Start by removing the white dongle and inserting it into another computer such as a Windows or MAC. Then, install the software ‘Etcher’ which will fix this issue.

Over Heating

If your Kano Computer continues to crash and is hot to the touch, make sure there is good airflow over the hot areas. If it continues to heat up and crash on you, make sure you have a fan blowing over it to keep it cool. If you continue to smell a burning smell, you can follow our Motherboard Replacement Guide.

9 Commenti

test comment

Alona - Replica

Charging port broken.

Warren Jeffries - Replica

Despite my efforts, the battery will not charge. Battery may need to be replaced.

gerry vazquez - Replica

Not booting on at all no matter what I do

Bradley Bennett - Replica

My Kano computer light is blinking red what is wrong

brodey macrae - Replica

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