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Dell Inspiron 15-5559 Troubleshooting

This troubleshooting page will help diagnose and solve issues commonly encountered while using the Dell Inspiron 15-5559.

Screen is unresponsive when power is turned on

The PC screen stays black when the power button is pressed.

Faulty Battery

If your PC screen remains black when the power button is pressed, the first thing you should do is check to make sure your device is charged by plugging the adapter into a functioning wall outlet and connecting it to your PC. After your device has had some time to gain a charge, unplug it from the adapter and try powering it on. If the screen remains black, you may need a new battery.

Faulty Screen

If you tried the above option and it did not work for your device, listen to see if your device fan is running or see if anything is lighting up. If this is the case, you may need a new screen instead of a battery

Faulty Adapter

If your device will not turn on, even when connected to the power adapter, you may need to purchase a new adapter for your device.

PC is running slow, crashing, or freezing

Your PC screen seems to be lagging, cutting off, or freezing during use.

Faulty RAM

In order to locate the source of the problem you will need to run a diagnostic test through your PC. If the test shows that the RAM is malfunctioning, you can follow this Dell Inspiron 15-5559 RAM Replacement to replace your PC’s RAM.

Faulty Hard Drive

In order to locate the source of the problem you will need to run a diagnostic test through your PC. If the test shows that the hard drive is malfunctioning, you can follow this Dell Inspiron 15-5559 Hard Drive Replacement to replace your PC’s hard drive.

PC is crashing and not finishing the startup process

Your PC is cutting off before it is able to finish turning on completely.

Faulty RAM

If your PC is failing to complete the startup process, it should beep. This beep is a code that corresponds to a specific diagnosis that can be found in the owner’s manual for your PC. If the diagnosis is the RAM, you can follow thisDell Inspiron 15-5559 RAM Replacement to replace your PC’s RAM.

Faulty Hard Drive

If your PC is failing to complete the startup process, it should beep. This beep is a code that corresponds to a specific diagnosis that can be found in the owner’s manual for your PC. If the diagnosis is the hard drive, you can follow this replacement guide to replace your PC’s hard drive.

Keyboard is not responding when used

When you type on your PC’s keyboard, the characters that you have typed are not appearing on the screen.

Poorly Attached Conductive Tape

If your keyboard is unresponsive, you keyboard’s conductive tape may be poorly attached. To correct this, you can follow this keyboard replacement guide to find out how to properly connect the conductive tape.

Faulty Keyboard

If you have ensured that your keyboard’s conductive tape is attached properly and the keyboard is still unresponsive, you may have a faulty keyboard. You can replace your keyboard by following the keyboard Dell Inspiron 15-5559 Keyboard Replacement

CD drive is failing to function or read CDs

When you insert a disc into the CD drive, the PC is failing to read the disc.

Conductive Tape is Poorly Attached

If you are having problems with your CD drive, the conductive tape might be poorly attached. You can check out the motherboard Dell Inspiron 15-5559 Hard Drive Replacement to find out how to reattach the conductive tape.

Faulty CD Drive

If you have ensured the conductive tape is properly attached, and your CD drive is still unresponsive, you may have a faulty CD drive. You can replace your CD drive by following this Dell Inspiron 15-5559 CD Drive Replacement

PC screen is flickering or displaying strange colors

When your PC is on, your screen flickers or strange colors appear on the screen.

Poorly Attached Conductive Tape

If you are experiencing either of these problems, you screen’s conductive tape may be po

Faulty Motherboard

You should begin by running a diagnostic test to find the source of the problem. To properly attach the conductive tape, you can follow this Dell Inspiron 15-5559 Hard Drive Replacement.

Faulty RAM

If the diagnosis of the diagnostic test is the RAM, you can follow this Dell Inspiron 15-5559 RAM Replacement to replace the PC’s RAM.

Faulty Hard Drive

If the diagnosis of the diagnostic test is the hard drive, you can follow this Dell Inspiron 15-5559 Hard Drive Replacement to replace the PC’s hard drive.

You may also need to ensure that there is enough free space on your PC’s hard drive for it to boot.

Outdated Drivers

If you are experiencing these issues, you may need to update the PC’s drivers

To fix this problem you could also try restoring your PC from a previous back up.

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