Camera will not turn on
The camera shows no signs of life after pressing the power button.
The first thing to check if your camera won’t turn on is the state of your battery. It might be as simple as recharging your battery.
There may be particles preventing a good connection between the camera and the battery. We suggest cleaning the terminals with a cotton swab.
There may be a connection break in the internals of your camera. Open up your camera and check for any loose ribbon connections.
If none of these solutions work, you may need to have the camera repaired by Canon or another camera professional.
Function buttons are sticking or do not register
The function buttons next to LCD display not functioning.
If liquids or dirt have spilled onto the camera, the contacts may be filled with particulate matter. Take the camera's back casing off and clean the contacts with a cotton swab.
Faulty Contact Unit
The unit that registers button input may have malfunctioned. Replace it using this guide.
Loose/Faulty Ribbon Connector
The connection from the contact unit to the motherboard may need replacing.
LCD display is not functioning correctly or won’t turn on
Camera indicates that it is on, but an abnormal image or nothing at all appears on the display.
No Image Displayed
Your display may be turned off. Try pressing the display button until the display turns on. If this does not work you may need to replace your LCD display.
The LCD may still display partial images, but we recommend you replace it to restore functionality.
Horizontal Lines Appear
This indicates that the LCD is damaged. Replace it using this guide.
Camera displays "Memory Card Related Error”
LCD displays message “Memory Card Locked”, “No Memory Card”, or “Memory Card Error”.
Card is locked
Take out the memory card. The write/protect switch may be set to lock. Set it to unlock.
Bad Memory card
The memory card may be damaged. Try using another memory card.
The connection to the motherboard from the memory card slot may be compromised. If this is the problem click here.
Flash unit isn’t working
Flash (ON) symbol is displayed but the flash does not go off.
The ribbon connecting the flash unit to the motherboard might be disconnected or loose. Check to make sure these ribbons are connected properly.
Bad Flash Bulb
The flash bulb might be burned out or faulty to begin with. If this is the case, a new flash bulb will need to be installed.