Acer Iconia Tab A200 Troubleshooting

Touch Screen is either hypersensitive or unresponsive when touched

The tablet may be lagging due to having to many programs open at once. Try performing a hard reboot of the tablet to correct this issue. If this doesn't resolve the issue trying doing a factory reset.

If you have a screen protector on your tablet it may be interfering with the responsiveness of the touch screen. Try removing the screen protector and using the touch screen. You may try another brand of screen protector if yours was causing an issue.

The sensitivity of the touch screen may be to low and causing it to be unresponsive. Try going into the tablet settings and turning the sensitivity up.

The adhesive that is holding the exterior and interior screens together is breaking down causing the touch screen to become erratic or unresponsive. The screen may need to be replaced to fix this issue. Please see our Screen Replacement Guide

The tablet has no response on the screen after power button is pressed

Make sure your tablet has more than 5% battery to start up. Connect your tablet to the charging cable for at least 20 minutes then press the power button again.

There may be an issue with the battery and it may need to be replaced. Please see our Battery Replacement Guide.

The interior battery cable that connects to the motherboard may be loose. Remove the case and unplug the battery cable that leads from the battery to the motherboard. Plug it back in and attempt to turn on the tablet.

When connected to charger there is no indication the device is charging

Make sure that the charging cable is fully connected to the tablet for it to charge properly.

Make sure that you are attempting to charge the device with the provided power adapter and cord that you should have received when you purchased the device. Attempting use another charging cable with the tablet may result in the device not charging properly.

There may be an issue with the power adapter or cord causing the device to not charge. Try using a new power adapter that is specific to the Acer Iconia Tab A200.

The battery on the device may be faulty and will need to be replaced. Please see our Battery Replacement Guide.

There may be an issue with the charging component on the device that is not allowing it to charge. Please see our DC Power Jack Component Replacement Guide.

Device gets stuck on the loading screen after the power button is pressed

There may be an issue with the boot software. Try performing a hard restart of the tablet. If it continues to get stuck please perform a factory reset.

The sound playing through the device speakers or through headphones sounds distorted

If the sound is distorted through the device speakers or headphones, but sounds okay when played over a Bluetooth device there may be a software issue causing the distortion. Try performing a factory reset to correct the issue.

There may be an issue with the audio jack component. The Audio jack is connected to the motherboard and will require replacement of the motherboard. Please see our Motherboard Replacement Guide .

No sound will play over the speaker or headphones

The device sound may be muted. Make sure that the external mute switch is not on. Also go into the settings to make sure the device is not muted in the settings.

The volume on the device may not be turned up loud enough to be heard. Try using the external buttons to turn up the volume to an appropriate level.

There may be an issue with the audio jack component. The Audio jack is connected to the motherboard and will require replacement of the motherboard. Please see our Motherboard Replacement Guide .

The device will not connect or reconnect to the wifi network

The wifi network may not be available to connect to. Try refreshing the list of available networks.

Please ensure the device is not in airplane mode. If it is in airplane mode, go into the device settings and turn airplane mode off as this may interfere with the device connecting the Internet.

Please ensure that the wifi capability is turned on, on the device. If this feature is not turned on you will not be able to connect to the Internet.