Ricardo Sarabia

If the phone turns off even when having plenty of battery life, it is most likely that the battery is drained and/or damaged. In this case, the battery will have to be replaced for a new one. For additional information and links to the battery replacement guide, visit the troubleshooting page.

This might be a problem with the SIM card itself. In order to fix this problem, the SIM card will have to be replaced. If replacing the SIM card is still not working, then it is most likely the problem is within the motherboard. In this case, the motherboard will have to be replaced. Visit the troubleshooting page for additional information and links to respective replacement guides.

If the screen keeps freezing when adjusting the volume, it might be because the display is damaged. In this case, replacing the display might fix the issue. If the screen still freezes after replacing it, the problem might be fixed by replacing the motherboard. Visit the troubleshooting page for additional information and replacement guides.

If picture messages are not downloading, it might be that there is not available storage in the device in order to download the picture. In order to fix this problem, clear some storage space or expand the memory. If the storage is not the problem, then the SIM card might be damaged and will have to be replaced by a new one. Visit the Troubleshooting page and replacement guides for additional support.

You could try to dry the phone and wait a couple of days before turning it on again. If this doesn't work, it might be because the motherboard or battery got wet. For additinal information on how to replace the motherboard and/or battery, visit the Troubleshooting page and replacement guides.

If the phone is not turning on, try rebooting your phone by pressing the power button and the volume at the same time. If the phone is not responding to this, it might be that the power button is damaged and has to be replaced. Visit the Troubleshooting page for additional information.

It looks like the problem might be within the motherboard or the battery. In order to fix this, the motherboard and/or battery will have to be replaced. Visit the Troubleshooting page and repair guides for additional information.

It looks like the problem might be within the motherboard. In order to fix this, the motherboard will have to be replaced. Visit the Troubleshooting page and repair guides for additional information.