Blake Rounds

Many devices are not compatible for connection with the HMDX Jam HX-P230. For example, other stereo systems often will not connect as well as many types of gaming devices. To pair the speaker to a handheld device, turn on the device's Bluetooth function and enter the code provided. The speaker can connect from up to 30 feet away, and it works with many Bluetooth-enabled Smartphones, tablets, notebooks, and desktops, including iPad, iPhone, and iPod.

The best way to listen to the HMDX Jam HX-P230 is to listen at medium volume. At maximum volume the speaker is very harsh on the listeners' ears, and at low volume there is audible electronic noise. At medium volume there will be the fewest issues.

1. make sure your speaker is using the right micro USB cord and its connected to a power source (computer, universal USB charger).And leave it on the Charger for at least 3 to 4 hour. 2. If your still having issue with your HMDX Jam HX-P230 , you can reset the speaker by pressing and holding play/pause for 5 seconds until you hear a noise. And repeat step 1. 3. For further help, call HMDX Jam customer service team at 1-888-802-0040 for technical issue.