Lights Are Reflecting You may have to re-situate the position of the camera if the lights are reflecting. Re-situate it and then aim the camera the correct way.

Not Connected to Specific Wi-Fi Network Make sure that your phone/device is connected to the Wi-Fi Network that is specific to your Wi-Fi Baby Camera (called “myBabyCam-xxxx”). The “xxxx” part of the Wi-Fi will be specific to every individual Wi-Fi Baby Camera and is located on the label on the back of the Wi-Fi Baby Camera as well as on the back of the quick installation guide. You have the Wi-Fi turned off on your phone: Go to your phone/device’s settings, select Wi-Fi and check to see if your Wi-Fi is on. If not, switch the Wi-Fi on. The Baby Camera is not turned on.: First, check that the Wi-Fi Baby Camera is plugged into an electrical outlet. If it is, press the power button located on the front, upper right side of the Wi-Fi Baby Camera.

Focus Ring Needs to Be Re-calibrated On the front of the Wi-Fi Baby Camera, there is a white focus ring surrounding the lens. Adjust that ring by carefully turning it to better focus the image.