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Acer Predator Helios 300, released 2018, identifiable by several model numbers. Most guides should apply to all models.

Why does my computer sometimes suddenly go black and restart?

My pc sometimes suddenly go black and restart without any signal.

Idk why

I read the Event Viewer and I just find this

- <Event xmlns="http://schemas.microsoft.com/win/2004/08...>

- <System>

<Provider Name="EventLog" />

<EventID Qualifiers="32768">6008</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2025-03-19T02:11:34.7981264Z" />

<EventRecordID>536853</EventRecordID>

<Correlation />

<Execution ProcessID="0" ThreadID="0" />

<Channel>System</Channel>

<Computer>*****</Computer>

<Security />

</System>

- <EventData>

<Data>上午 09:55:03</Data>

<Data>‎2025/‎3/‎19</Data>

<Data />

<Data />

<Data>2413</Data>

<Data />

<Data />

<Binary>*****</Binary> (I don't know if this is sensitive information.)

</EventData>

</Event>

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Hi @onenokhk

Try running a DISM.exe /Online /Cleanup-image /Restorehealth and an sfc command to make sure that all the system files are OK

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෴ OneNok_HK ෴ sarà eternamente grato.
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