Why is the pc charging on power off only.
the pc is only charging when power is off only, but when battery is removed , the power pack is able to run the pc operating system.
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Does the laptop turn on and operate OK when the battery and charger are connected even though the battery isn't being charged?
Not sure from your question whether it does or does not.
If the laptop does turn on etc, then it could be that the battery is failing and that the charger can't do both i.e. operate the laptop and charge the battery at the same time.
With the laptop turned on (with both charger and battery connected) create a battery report to check the status of the battery.
When you have the report, compare the Design Capacity value versus the Full Charge Capacity value as shown by the report.
For a good battery the values are very nearly the same.
You can work out as a percentage the status of the battery by using the formula Full Charge Capacity value x 100 ÷ Design Capacity value. If the value is <35% consider replacing the battery. Search online for 854108-850 to find suppliers that suit you best. (supplier examples only)
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