Dirty water upon filling

Hi @nancyschmitz

What is the model number of the washer?

What is the colour of the water coming out of the faucet (tap) that the washer's water hoses are connected to?

Is it the hot water that is dirty or the cold water?

Disconnect the washer's hoses and run some water into a bucket and check. Don't forget to turn off the faucets first before removing the hoses and allow for some water to still be in the hose which may run out onto the floor. Keep the buckets handy ;-)

Some washers have a filter in the water inlet hose connection, either where it screws onto the water outlet faucet or where the hose is connected to the washer. Check both ends if possible perhaps.

At best these filters only stop sediment size particles from getting into the washer and not dirty or discoloured water though