will not load windows on battery mode.
I have a similar issue.
My Alienware X17 R2 will not load windows if its on battery mode.
I can use the laptop fine once it is on, if I put it to sleep it wakes up fine. If I dissconnect the AC adapter will I am working the laptop does stay on for hours without any issues.
If I shut down or do a restart without the AC adapter connected and machine most times reaches the windows logon screen for a slit second and just powers off.
I have already done a clean OS install.
Questa è una buona domanda?
4 Commenti
Hi @plox,
Can you get into BIOS from startup OK (F2 key) when in battery mode only?
Can you can boot into safe mode OK (from startup) on battery only?
Try booting using this free standalone program and check if it boots and works OK using battery mode only. Doing all this I'm don't think that there's a memory problem but am trying to see if it an SSD problem.
If it works OK to get into BIOS but not safe mode, and the standalone works OK also it's narrowing down a bit to the SSD or its power/controller circuit I think, but 1 step at a time.
Have you checked if the laptop has the latest drivers and firmware installed (especially the SSD, chipset and BIOS)?
da jayeff
Hello Jayeff, Yes I can go and stay into the bios on battery mode with no issues.
The Machine can boot in safe mode, which works ok.
I do also suspect an SSD issue my self. All drivers are up to date and also bios update to.
da plox
@plox
Just to eliminate it as a possible cause disable fast startup and then check when trying to boot into normal mode on battery.
da jayeff
Tried that still no luck shuts off at windows logon screen
da plox