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They say it's software

They say it's software bcz I thort it was battery then I buy a new battery and it still doing the same the same thing

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Hi, @ibrahimkaffer ,

Sorry to hear about your phone being broken! We can’t provide you with any repair advice right now though because we don’t know exactly what we’re working with. Please update your post to include the make, model, symptoms of your problem, and the troubleshooting you’ve already tried.

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@oldturkey03 you are right... I work at a Huawei canter service but about the damage you don't understand

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