Can I get a replacement inner folding screen and instructions?
My 14 day old pixel fold was befouled by a 12 week old puppy who decided to chew the internal screen on the corner, breaking the glass a small amount and destroying the LCD. (Yes, before you ask, the phone DID cost more than the puppy!).
I'd really like to try and get it fixed up and working again if I can, but I haven't even managed to find anywhere nearby that can fix it, let alone finding out the cost of such a repair.
Is it possible to buy the parts, tools and instructions required to do this myself? Thank you in advance!
Unfortunately the big problem with brand new devices like yours is that sites like iFixit haven't had a chance to get one in hand and create all the guides people want for it, plus the aftermarket vendors haven't had the time to design and build parts for it.
The Pixel Fold is unique and Samsung is the only one currently making that foldable screen, so it's unlikely you're going to find anything but genuine Google replacement screens for some time to come.
Google officially uses UBreakIFix as their repair service and you can supposedly get a quote for having the screen replaced on their site.
They also make parts for their phones available through iFixit, but it doesn't appear that iFixit has gotten any screens for the Fold yet. You can always ask them by emailing their Store personnel at support@ifixit.com. I don't see anyone else selling a replacement online yet.
The closest I see for a guide would be the video teardown done here by iFixit, but hopefully that will get done soon since there seem to be a lot of people reporting issues with the inner screen already.
For now I'd suggest that your best bet would be to use the UBreakIFix service, given the lack of availability of the phone and the dearth of instructions for doing the replacement. I realize this is the antithesis of what this site is all about, but sometimes you just gotta be practical when the resources aren't there for you to be able to do it yourself.
Good luck, and let us know how it all turns out with your phone!
Any chance you've had it under a year? I would suggest contacting Google and let them know that their foldable screen is failing at the fold; that's just wrong for a phone that's only slightly over a year old worst case. I'd argue forcefully that this is a design issue that should be fixed by them, whether it's still under warranty or not.
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