Salta al contenuto principale

The fourth iteration of the popular 7" Galaxy Tab line of Samsung tablets.

136 Domande Visualizza tutte

I deleted all my updates. Now my device isnt supported. Unable to upda

My version is no longer supported. Unable to update or download some apps. How do I fix this?

Rispondi a questa domanda Anch'io ho questo problema

Questa è una buona domanda?

Punteggio 0
Aggiungi un commento

1 Risposta

Risposta Più Utile

Hi @victoriamedlock

Make sure that you have internet access (WiFi or LTE) on the Tab, and then open the Play Store app in the Tab and then tap on your Play Store profile icon in the top right corner and scroll down and tap on Settings > About and check if there's an update version available under the Play Store version entry.

If there is tap on the link and follow the prompts. If not tap on Update Play Store and follow the prompts and then once it has updated check if you can now download apps from the Play Store.

If no good, go to Settings > General > Application Manager and then scroll down to find the Play Store app.

Tap on the app and tap on Clear cache and then go back and open the Play Store app in the normal manner and check if you can now download apps OK.

If still no good do the same as above when clearing the cache except this time tap on Clear data and check if it now works OK.

Questa risposta è stata utile?

Punteggio 1
Aggiungi un commento

Aggiungi la tua risposta

Victoria Medlock sarà eternamente grato.
Visualizza Statistiche:

Ultime 24 Ore: 0

Ultimi 7 Giorni: 0

Ultimi 30 Giorni: 6

Tutti i Tempi: 52