Screen is cracked interior

Hi Emma,

We can give you the best answer possible if we can see what you see, so it would be most helpful if you could add a picture or two of your TV screen showing the problem to your question.

Adding images to an existing question - iFixit Repair Guide

That being said, it certainly sounds like the screen has suffered damage; stripes, black lines and splotches are typical symptoms of a broken screen. I would prefer to withhold judgement until we see pictures, but if the screen has indeed been cracked there's really nothing to be done about it. If a replacement display is available at all, the cost is generally more than what the television is worth; we've seen cases where the screen cost twice what the TV did originally!