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Costway washing machine not spinning

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We bought the twin tub Costway washing machine, worked great for a couple months now it doesn't spin dry, timer makes noise but the basket doesn't move, I have checked switches and power all good, if I put the time on and give the shaft a fast spin it slowly takes over and works empty, however anything such as 1 pair of socks and it won't spin, is there an exploded diagram for this or tests I could do?

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Hi Dennis,

Can you please edit your question to add the model number for your washer? Almost impossible to give you a good answer without knowing the model.

da

there is no model number I can find it is a twin tub machine 'll add a photo of the back

da

Brand new cost away washer and dryer won’t spin

da

@delmaromero

What is the model number of the washer?

If it is brand new see the Most helpful Answer below.

da

This happened to me, too. I found a video on 'YOutube--the guy took the back off and discovered that the washing machine belt was loose. I haven't watched the whole video yet. Here's the link,. https://www.youtube.com/watch?v=OgtpsTm-...

da

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Hi @dhetman

Without a model number it is hard to find the correct parts.

If the twin tub washer is only a couple of months old from new, contact Costway about a refund or a replacement.

They have a 12 month warranty on their Costway branded products.

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Dennis Hetman sarà eternamente grato.
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