Why is my head set cutting out and making a loud feedback on the mic?

Question

Turtle Beach Ear Force Stealth 500P

Repair information for the Stealth 500P by Turtle Beach. The Stealth 500P is an wireless gaming headset optimized for PS3 and PS4 consoles.

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carlos tejeda @carlos938

Rep: 1

Postato: 1 nov 2022

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Why is my head set cutting out and making a loud feedback on the mic?

Hello, I have a Turtle Beach Ear Force Recon 70p for my ps5 and I have had it for about 3 weeks. However, The microphone cuts out and my friends periodically hear a loud noise - sounds like a hurricane or tornado. The mic doesn't work unless the jack is set in a particular position and the microphone makes loud noises, which is not background noise because I have tried lowering the mic volume a bit and it still happens.

Is this fixable or do I have to take it apart? Please help! thanks

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oldturkey03 @oldturkey03 Rep: 783,3k 1,1k 893 2,3k · Answer 1 · 2022-11-01T18:16:26-07:00

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oldturkey03 @oldturkey03

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Postato: 1 nov 2022

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@carlos938 this "mic doesn't work unless the jack is set in a particular position" as well as this "the microphone makes loud noises" sound slike a connection issue. I would go ahead and replace the connector. If you post a picture of what your connector looks like we can possibly help you with that. It might even be possible to re-solder the wires. It all depends on the connector. Edit your QUESTION and add pictures, using this guide Aggiungere immagini ad una domanda

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Hey! I added the image of the connector. Hopefully, it's a good photo. Thanks!

1 nov 2022 da carlos tejeda

@carlos938 use something to hold the pin in the center and see if you can unscrew the blue cap from the connector. Move it to the right to unscrew. It's hard to see if it is plastic cast or screwed on. If it is glued, then you will have to cut it off without ruining the wires.

2 nov 2022 da oldturkey03

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