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The Tecra M11 comes with a 4 GB RAM and a 250 GB hard disk

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My screen divided into parts

My toshiba tecra m7 labtop screen went black then the computer crashed and restarted itself. I have a blue screen with critical errors. I managed to get it started up in safe mode but the screen has split horizontally in two parts even on booting it . I updated the bios but nothing . I tried external screen . It worked in full in safe mode and crashed in normal mode with blue screen

Note. I separated the lcd from the mother board . And the problem still with external monitorl . It works in safe mode only . What can i do now

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Can you take a picture of the issue? Aggiungere immagini ad una domanda (credit to @oldturkey03 for the guide)

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I added pictures

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@foxman external screen worked ok or......? Not sure if that is the one you said crashed or if that worked.

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It Worked without driver i disabled it . With driver crash with blue screen . In all cases the screen was divided into two parts

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@foxman to clarify the external monitor does NOT work properly either?

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My motto is “ Always look for the simplist solution BEFORE ripping things apart.“ Not following this, in the past, has often caused me more problems than I originally started with. Now lets get on with it!

If the display screen is normal in Safe Mode then it is most likely a corrupted video/graphics driver/settings problem. They can really get their shorts in a knot sometimes, in my experience.

Use one of the total removal graphics driver programs such as “Display Driver Uninstaller (DDU)”.

https://www.wagnardsoft.com/

Follow instructions with program. This program removes every trace of the driver and settings.

If this doesn’t fix the problem then it may be, more rarely, the actual GPU (graphics processing unit) is defective

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it may be, more rarely, the actual GPU (graphics processing unit) is defective. can i resolve this problem or buy another motherboard?

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@foxman

Did you try the suggestion with the drivers? You say if you did or not.

da

How to think in drivers . The problem starts even in booting up not in windows only

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@foxman

I am confused. You said it worked in Safe Mode didn't you?

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Yes it worked in safe mode but the problem as i said is not the driver because it is the same as in before in normal mode that i recoverd the same windows ghost image and it has the problem . So as i said the problem will be in motherboard itself and i will replace it

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mohammed ahmed sarà eternamente grato.
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