Random shut down after replacing battery several times a day
Just replaced the battery with the iFixit recommended product (purchased through iFixit store) and the machine randomly goes to black screen. No error message. The battery monitor indicator in the top menu, says “battery needs service”. We’ve performed multiple SMC / PRAM resets, calibrated the battery properly via charging instructions provided after the install, and had Apple run diagnostics that repeatedly produce the PPT004 battery defective error. My hunch is the controller in the battery itself is bad, and I need to get a replacement from iFixit, but would like to make sure I’ve exhausted all the other possibilities / ideas before having to R & R the battery again.
Any help would be greatly appreciated! This is my work colleagues machine, and she’s getting pretty frustrated with it failing during our client meetings!
Thanks community!
Scott
Questa è una buona domanda?
4 Commenti
Let’s get a better view of things, install this gem of an app! CoconutBattery take a snapshot of the apps main window and post it here for us to see Aggiungere immagini ad una domanda
da Dan
Thanks Dan. Had already installed the app you suggested. It mostly confirmed the other findings mentioned in my original post.
da Scott Cole
@Scott Cole - Can you post a snapshot of CoconutBatteries main screen so we can review it we might catch the why you are having issues.
da Dan
@danj ok - 2 images have been added :) Thx
da Scott Cole