Why does my laptop suddenly shuts down with no signs of life
My Acer Aspire E5-575G stopped charging up to 100%. It usually stops charging around 93-96%. When unplugged, it suddenly goes off at around 54 - 57% and will not turn on no matter what I do. When it suddenly goes of, it doesn't indicate signs of life/power when I plug it in to charge. (That is, the orange light won't turn on to indicate charging)
I've tried resetting the battery several times and it still won't switch on, I even went as far as opening up the pc to disconnect and reconnect the built-in battery, but it still won't turn on.
I also tried disconnecting the battery and use only power from the charger in hopes of checking if battery was the problem, that still didn't work. Disconnected the battery, plugged it to power outlet and the pc still won't turn on even while pressing on the kill switch button.
The only time it will come on is if I connect the battery and connect it to power outlet for some time. The duration of plugging the pc to the charger before it indicates it's charging and shows sign of life varies but within 2 to 5 minutes. During this period, I would have disconnected and reconnected the charger serveral times.
When it turns on, I can use it normally and will never go off while connected to the charger but it never charges to 100%, always stopping somewhere between 93 - 97% (the battery icon in the task bar will indicates '6 minutes left to charge' for several hours). It goes off suddenly after disconnection from charger for a couple of minutes (40 - 50 minutes) when the battery hits around 53 - 57% after which it won't turn on.
What do I do?
Questa è una buona domanda?
2 Commenti
Hi @kingsident ,
Try creating a battery report to check the status of the battery.
Compare the Design Capacity value against the Full Charge Capacity value. For a good battery they should be nearly the same.
Just trying to isolate whether you may have two problems or just one.
da jayeff
@jayeff I generated the report, but it seems I'm unable to share screenshots from the report. Anyways the values are quite close.
For the battery life estimate
2021-12-22:
AT FULL CHARGE 3:18:20
AT DESIGN CAPACITY 3:51:09
Battery capacity history:
2021-12-22:
FULL CHARGE CAPACITY 33,019 mWh
DESIGN CAPACITY 38,480 mWh
da Kingsley Usa