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Refrigerators produced by Samsung.

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Freezer is working but having frost, Fridge is not cooling enough.

My Samsung French door RF220NTASR is not cooling enough. Freezer is set to medium and is quite cold, I do not know what temperature it is at but things are staying frozen. I am noticing a bit of frost and ice at the bottom and on containers. Fridge compartment is not cooling enough. Things are cold but not as cold and is causing food to go bad, my milk was all curdled in 4 days. Usually it used to last for 7-8 days without issue.

The fridge is also making a noise, a part of it I think is coming from behind and is a loud noise of something spinning, the noise can be heard in the next room when quiet.

Not sure if the cooling is related to the noise the fridge is making but think they are connected. Please help to isolate the problem so that I can replace the part which is broken.

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Hi @dampri ,

Did you mean RF220NCTASR/AA as I cannot find anything on the model number you posted?

It seems as though there may be a problem with the evaporator fan in the freezer compartment.

This fan is used to circulate air across the freezing cold evaporator unit and blow it into the freezer compartment and the refrigerator compartment to cool them both down to their set temperatures.

If for whatever reason there is a problem with the fan, then the freezer compartment will stay cool, because that is where the evaporator unit is located but the refrigerator compartment will get warmer because no cold air is being blown into it to cool it down.

You need to access the fan which is behind a panel on the inside at the back of the freezer compartment, (access through the door at the front) and check that it is operating OK.

Be aware that the fan will stop when the door is opened. I think that you may be able to fool the control board that the door is shut by manually operating the freezer door switch with the door open, so that you can see the fan operating. The fan should run as long as the compressor is running.

If the fan is iced over then there is a defrost problem which could be caused by a faulty defrost heater, defrost thermostat or a blocked drain from under the evap unit to the evap pan under the compartments.

If the fan is faulty, replacement are available online. Just search for RF220NCTASR/AA parts to find suppliers that suit you best.

Here’s a link to the service manual that may help.

It shows how to get into the self diagnostic mode so all the functions can be tested and also what to check if they’re not working properly.

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Hi @jayeff,

Thanks for the detailed instruction, I see that the fan was not working and have now replaced it. I will observe for couple of days to see if there is enough cooling, if not I will try to use the self troubleshoot option to check if it finds any issues. I will post an update after my checks. Once again, thank you for your instructions.

da

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Madhur Damle sarà eternamente grato.
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