Hi @schneid403 ,
It is always worth fixing
If it is the compressor or the sealed system then with your model it may not be that expensive as according to the warranty as shown on p.3 of the user manual it seems that the compressor has a 10 year warranty and the sealed system 5 years but after the first year you pay for the labour and not the parts, so better than nothing but it has to be found out first what the problem is, so more information is needed to help you.
What is not cooling, the freezer compartment, the refrigerator compartment or both?
Is the compressor motor operating?
If the compressor is operating, can you hear if the evaporator fan inside the freezer compartment at the back of the compartment behind a panel is operating?
It will run as long as the compressor is running and stop when a door is opened (either door) and start again when the door is shut. If it is a quiet fan place your ear next to the fridge cabinet and listen for it to stop when you open a door and start again when you close it.
Do not confuse this fan with the condenser fan which is outside and under the compartments near the compressor unit as it can run whether the compressor is operating or not and if the doors are open or not.
Does the inside of the freezer compartment at the back, feel cold to the touch?
Your responses will determine what to check next as at the moment it could be anything.
Questa risposta è stata utile?
Votato
Annulla
Punteggio
0
Annulla
Scorri questo thread per trovare il posto appropriato per questo commento. Quindi, fai clic su "Allega commento a questo post" per spostarlo.
6 Commenti
Hi @schneid403,
We are currently in the EXACT same situation as you! Same Kenmore model and issue as well. Ours did not even make it 3 years before the compressor crapped out on us. Had a local repairman come see and he immediately warned me upon seeing the type of fridge that it would not be good news.
He quoted a full replacement of compressor to be 1300, or just refilling freon for 450 but that option is a gamble. Could help for a week, could help for a month.
We found a different fridge (GE Cafe series) we want, but in the current market we could not receive it for another 2 months. So I am currently considering trying to recharge the fridge myself.
Just curious, how did your situation turn out?
da Taylor Hebert
As of today mine is doing exactly the same thing. Model 796-73165.610 and I have had it about 4-5 years. Planned obsolescence? Disgusting when you pay what you pay and can't even get 10 years out of the appliance. I called Sears and they are coming out on Wednesday July 20th to assess and advise. I am dead sure it is the compressor and the hard part is they charge you a service call fee to come out and assess it which I usually get waived when the repair guys shows up. But if they are reluctant to work on this because of the class action or the known issue, then what is the solution? Dropping over another $1000 plus on a new refrigerator is not an option right now. I may just bring my old Maytag back into the house from the garage for now that is older and still running. My experience with the Kenmore Elite line has been very disappointing. Between my stove, dishwasher and now this refrigerator all within 5 years having some sort of issue. They used to be high end but the breakdown is too soon. My dishwasher has required new parts because old ones broke or failed. %#*@ shame, got to wonder why home warranty companies make a fortune on this. They know the score. Once again getting milked due to poor quality.
da Anthony
Hi @rivencali
Maybe not planned obsolescence, just a bad compressor design/manufacture perhaps
Check if the compressor is an LG brand.
There was a class action lawsuit regarding LG linear compressors in LG as well as Sears/Kenmore refrigerators.
Unfortunately for you if your model was affected, the deadline to make a claim has passed
da jayeff
I submitted my model info to a law firm that intends to litigate a suit against specific manufacturers that have produced refrigerators that had dud parts that did not last. If interested, check out Top Class Action website. Unfortunately I did not save my prove of purchase so I don't know of I will qualify, but this company shod be held responsible for producing and selling such an inferior product.
da gwhaley04
Exact problem we have now. No warranty and no help from Kenmore at all. We spent $2400 four years and 11 days ago today. Big manufacturers like Kenmore/Whirlpool just don't care any more. Will do research for better support and warranties before we fork out that much money again!
da Dereck Wansing
Mostra 1 altro commento