Aggiusta la tua roba Comunità Store

Repair guides and support for Panasonic's Viera line of televisions.

417 Domande Visualizza tutte

Opzioni

The sound on my Viera is not working. I've tried the basics. Help!

Hi there! My Viera stopped working, blocked on the panasonic screen and kept rebooting. I've put an update on a fat formated USB stick and shoved it in It’s back. Fine enough, is working now but it won't connect to the wireless and has no sound. I've tried all the setting, restored to default, even restored everything to factory settings. If I plug the headphones it puts out the sound but that is about it.

Any idea what can be done, please?

I can always put some external speakers and keep using but that is not the point.

Many, many thanks in advance!

Risposto! Visualizza la risposta Anch'io ho questo problema

Questa è una buona domanda?

Sì No
Punteggio 0
2 Commenti

Hi,

What is the model number of the TV?

Just verifying that there is no audio from the TV speakers or to BT speakers but OK from headphones socket and also to external speakers, is this correct?

da

@jayeff hi there! Many thanks for your reply. Is a TX 58AX802b and is correct

da

Aggiungi un commento

1 Risposta

Filtra per:
Più utili Più recenti Più Vecchio
Soluzione Prescelta

Opzioni

Hi @gabigrigore ,

Sounds like the problem is software related and is not switching the audio to the selected outputs.

What firmware did you install, Ver.3.13 or the older Ver.3.128?

If you have installed Ver.3.13 then according to the update procedure it says “If you have any problems after installing the new firmware, please contact the Global Service Center Network”. It may be worthwhile contacting them about the problem

Found the service manual which may help, but you have register with the website and then you have to buy it.

Questa risposta è stata utile?

Sì No
Punteggio 3

2 Commenti:

Hi Jayeff! It is the 3.130 that I've installed. I even tried to put 3. 128 after but it would not allow me, saying that I already have the latest version. I will definitely contact them and see what is all about. It seems like the best thing to do. Many thanks for taking your time to help me out! Wish you all the best!

da

Hi @gabigrigore

If you get a good answer that fixes the problem please post back here as it may help someone else later on.

Stay safe

Cheers

da

Aggiungi un commento

Aggiungi la tua risposta

gabriela grigore sarà eternamente grato.
Visualizza Statistiche:

Ultime 24 Ore: 0

Ultimi 7 Giorni: 0

Ultimi 30 Giorni: 1

Tutti i Tempi: 57