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The Samsung Galaxy A71 is an Android smartphone manufactured by Samsung Electronics as part of the Galaxy A series. It was released in January 2020. Versions: SM-A715F/DS, SM-A715F/DSN (Global), SM-A715F/DSM (Russia).

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Help me fix the application stuck in the background?

Hello everyone, nice to join and look forward to receiving your attention. In this article, I would like to help with the tonuri de apel iphone application jam on the background of the Samsung Galaxy A71 phone that I am using. I rebooted many times, at first there was no phenomenon, but after using it for 10 minutes, this phenomenon appeared. Now I don't know what to do, looking forward to receiving a positive response, thank you.

Risposto! Visualizza la risposta Anch'io ho questo problema

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Hi @damorejodane,

Things to try:

Wipe the cache partition and check if this resolves the problem.

Start the phone in safe mode and check that it works OK. If it does then a downloaded app is the cause of the problem. You will need to uninstall each downloaded app, one by one and test the phone in normal mode between each uninstall to see if it works OK or not. When it does then the last downloaded app that was uninstalled was the culprit. (A downloaded app is one that you installed on the phone and did not come pre-installed on the phone when you first got it).

If the two suggestions above do not resolve the problem try a factory restore (or reset) and check if this fixes it.

Be aware that a factory restore will erase all your data and downloaded apps. It will restore the phone to its factory default (or last system updated) condition. Therefore it is important to backup the phone to the cloud or a computer before performing the factory restore. Also if the phone has a Google account, write down (or find out if you don’t remember) what the Google user ID and password is for the phone as you may need it to access the phone once it has been reset. (Google FRP lock)

Once the phone has been backed up, ensure that the battery is fully charged and then factory restore the phone using the phone’s factory restore feature (find this in Settings).

Once it has been reset, (be patient as it takes a little while to perform the reset), check if the phone now works OK.

If it does then using the backup performed earlier, restore the phone to what it was before the reset, using the phone’s restore feature. Once it has been restored, check that it is still working OK. If so then the reset has resolved the problem.

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Damorejordane sarà eternamente grato.
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