Hi @technoob231 ,
Wondering if there is a corrupted BIOS preventing a normal start.
Try a power refresh and check if this resolves the problem.
Here’s how to do this:
a. Disconnect the charger if connected
b. Remove the main battery from the laptop
c. Open the laptop and remove the RTC (real time clock) coin cell battery from the battery holder on the motherboard. Be careful when working inside a laptop.
Here’s a image taken from a teardown video which shows the location of the battery (or I think that is it -couldn’t find a video for your model so hopefully this is the same or similar). Remember the orientation of the battery for when it has to be reinserted. Usually it is +ve on top - marked on the battery. Also when the battery is out, if possible measure the voltage. If it is <2.6V DC replace it. The battery type is printed on the battery. The RTC battery is non rechargeable battery that has a life span of ~5 years Once it gets too low (or is flat - no pun intended) it is possible for the BIOS to become corrupted and prevent a normal startup. Removing all the power sources including the RTC battery allows corrupted BIOS settings (if any) to revert back to their factory default condition.
(click on image to enlarge for better viewing)
d. Press and hold the laptop’s Power button for 30 seconds to drain any residual power from the laptop.
e. Reinsert the RTC battery - remember the orientation.
f. Reassemble the laptop and reinsert the main battery.
g. Connect the charger and switch on and check if it starts OK.
If it starts there may be a message about the date and time being incorrect. This is normal as the BIOS has been reset. Once the date and time have been corrected the message won’t appear the next time that the laptop is started.
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Hi @technoob231 ,
What is the model number of the laptop?
Has the laptop booted into the OS?
If it has, try connecting an external display to the laptop to check. If none check if there is a display visible on the laptop screen when shining a torch at an angle close to the screen to see if there is an image at all. It will be very faint if there is one, so trying this in a darkened room may help
Can you get into BIOS on startup?
da jayeff
@jayeff
the model is NE56R43u
The laptop cant boot into OS because the fan isnt running long enough to really startup. I have tried connecting a video cable/external monitor to see if anything display will show but nothing shows up.
No I can't even access the BIO if there isnt even a display to know if it started up correctly? All I can see is that when I press the power button, the fan starts up for like a second or two then stops, and the LEDs are still on to indicate whether the device is on or off.
da TMc798
@technoob231
Does it do this with the charger connected? Sorry I forgot to ask before.
Also you stated that the LEDs are on, so no blinking, just on is this correct?
da jayeff
@jayeff
Yes it does this with the charger connected, I unplugged the battery so it doesn't interfere with anything. I have attempted to use the battery with it in but it didn't do anything different.
Yes the LEDs stay on, there isn't any blinking whatsoever.
da TMc798