Why isnt my phone screen working

Hi @trinitylee ,

The screen is faulty and needs to be replaced as it cannot be repaired.

I cannot find a video online that shows how to do this for your particular model but here’s a video showing a screen replacement in a similar Blu phone which may help.

Here’s a link to just one supplier of a replacement screen. It is only to show you the cost of the part. There are other suppliers online that may suit you better. Just search for Blu Advance 5.0 LCD screen to get results that suit you.

If you find that doing the repair is too daunting, contact a reputable, professional mobile phone repair service and ask for a quote to replace the screen