Carbon brush stuck in machine

You are probably not going to like thus answer. The machine has to be disassembled to push the brush out from inside. The following Service Manual will cover disassembly and checking the speed adjustment after re-assembly.

Make sure that the chamfered side of the brush is in the correct position.

++http://www.kitchenaidparts.eu/documents/...

Hi,

I had the same problem and thought I would have to take apart the whole thing.

I started to, but when I tried to remove the pin from the planetary (you have to use a hammer), the impact alone made the brush go out by itself!

Heya,

Had the same issue. I ended up taking a small screwdriver and just ever so gently nudging the carbon brush loose and then tilted the standmixer to smack it out by tapping on the opposite side.

Now my Artisan runs like new (which it just so happened to be as well…)