Hi,
I can’t find a user manual to see what the player looks like but does the mp3 player look similar to the one in this link
If not, sorry to have wasted your time.
If so it may, stress may, be possible to reflash the firmware in the device if is is using a TH1611 chip.
Click on the Downloads > Firmware Updates Restore Utility to download the file.
When you have the file (virus scan it to be safe as it is a .exe file) run it on your Windows PC.
Here’s the rub - You need a PC with a Vista or older OS (Win XP) installed as the program won’t work with Win7 and up, not even in compatibility mode, as there are no longer any drivers for it.
If you have a PC with this requirement, then run the program on the PC and then remove the AAA battery from the mp3 player and insert the player into the USB port of the PC with the player’s power on switch operated and pressing the Play button.
When the program shows that it has detected that the player is connected which is almost straight away, release the Play button and it will reflash the firmware once you click on the Start button in the program.
If it works the player will be renamed “Pearl” when you start it as this is in the firmware.
After that it should work as before and be identified in any computer so that the mp3 files can be loaded.
I happened upon this fix about 8 years ago when trying to fix my wife’s generic brand (rebadged Thompson) mp3 player which fortunately has the TH1611 chip (apparently common in this type of player at the time) and it wouldn’t start and have reflashed it twice since due to glitches which corrupted the firmware.
I have a dual boot Vista/Win 10 PC just so I can fix the player as my wife thinks that it is too handy to dispense with.
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