Salta al contenuto principale

Ice maker not making ice

I have a whirlpool model wrf954cihz  refrigerator. The ice maker stopped making ice. I ran all the service tests in the whirlpool refrigerator job aid and all service tests passed. Ice maker checks good. All thermisters, fans, water valves etc. No failures showed up on any of the tests yet it still won’t make ice. If all the tests pass, is it possible the computer board could be bad?

Risposto! Visualizza la risposta Anch'io ho questo problema

Questa è una buona domanda?

Punteggio 1
Aggiungi un commento

2 Risposte

Soluzione Prescelta

Cause 1

Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault.

Cause 2

Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.

Cause 3

Dispenser Actuator

The dispenser actuator interacts with the dispenser switches, which power the auger motor and other dispenser components. If the dispenser actuator is broken, it may not activate the switches properly or at all. Inspect the dispenser actuator—if it is broken, replace it.

Cause 4

Auger Motor

The auger motor spins the auger blade and pushes the ice through the dispenser chute. If the auger motor is burned out or defective, the ice won’t move forward and fall through the chute. To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. If the auger turns freely, use a multimeter to test the auger motor for continuity. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor.

Cause 5

Dispenser Solenoid

The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. If the dispenser solenoid is defective, the dispenser door won’t open. To determine if the dispenser door solenoid is defective, use a multimeter to test it for continuity. In addition, check the dispenser actuator pin to ensure that it moves freely. If the dispenser door solenoid does not have continuity, or if the actuator pin does not move freely, replace the dispenser solenoid.

Cause 6

Ice Bucket Auger

When the dispenser lever is pressed, the auger motor rotates the auger. As the auger rotates, it pushes the ice toward the dispenser door and down the chute. If the auger is defective, it won’t be able to push the ice out of the dispenser. Check the auger to determine if it is broken or if it is disconnected from the auger motor. If the auger is broken, replace it.

Cause 7

Dispenser Door Motor

The dispenser door motor opens and closes the dispenser door to prevent cold air from escaping the freezer. If the dispenser door motor is defective, the dispenser door won’t open. As a result, the dispenser will not dispense ice. To determine if the motor is defective, first determine if the motor is getting power. If the motor is getting power, but it won’t run, replace it. You can use a multimeter to test the motor for continuity. If the dispenser door motor does not have continuity, replace it.

Cause 8

Ice Crusher Blade

If the ice crusher blades are jammed by ice, use warm water to melt the ice. If the ice crusher blades are bent or broken, replace them.

Questa risposta è stata utile?

Punteggio 2

3 Commenti:

All of the individual components test good. The water dispenser works but the ice maker never fills with water. I'm not sure if the refrigerator system functions from a separate part of the control board as opposed to the test functions. What is different in normal operation than when in the test mode?


Water Inlet Valve

The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. As a result, the ice maker won’t make ice. The valve requires at least 20 psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve.


I found a wire broken to the ice maker fill tube. I am guessing the wire is for the fill tube heater. I don't know if this is why the ice maker doesn't work but I will replace it and see.


Aggiungi un commento

Wait: I thought mine was bad, but pulled it out and it was 120v and connected a pig tail and it worked. the panel had a lock on it and i did not know what that was for..............guess what? switched the button after troubleshooting and Viola

Questa risposta è stata utile?

Punteggio 0
Aggiungi un commento

Aggiungi la tua risposta

Paul Murray sarà eternamente grato.
Visualizza Statistiche:

Ultime 24 Ore: 1

Ultimi 7 Giorni: 10

Ultimi 30 Giorni: 64

Tutti i Tempi: 5,636