Salta al contenuto principale

Aggiusta la tua roba

Diritto alla Riparazione

Store

The fourth generation of HP's low-cost, 11.6 inch Chromebook 11, released in 2015.

11 Domande Visualizza tutte

Trackpad no longer works, the cursor disappears and doesn't reappear

The mouse/trackpad cursor disappear, and does not return. A mouse must be plugged in, and then the cursor reappears, but when the mouse is unplugged, the trackpad does not work.

Rispondi a questa domanda Anch'io ho questo problema

Questa è una buona domanda?

Punteggio 4

Commenti:

Is there anywhere else besides here to look for drivers?

https://support.hp.com/us-en/drivers/sel...

da

Aggiungi un commento

2 Risposte

Risposta Più Utile

try turning on keyboard shortcuts through chrome://flags and press search+shift+p

Questa risposta è stata utile?

Punteggio 2

Commenti:

it worked thanks

da

Aggiungi un commento

Try updating the drivers for the track pad.

Questa risposta è stata utile?

Punteggio 1

Commenti:

Do you know where the drivers are located? The HP website does not have any, and the Chromebook is updated with the lated updates.

da

The best I can find is this link https://support.google.com/chromebook/an.... I find it annoying that HP doesn't support Chrome drivers or provide better information. I found the link on Lenovo's web site, they at least provided better information than HP.

da

Hi,

Looks like the latest updates may not have fixed the problem.

See advisory notice.

When the mouse is plugged in, does the trackpad work or just the cursor shows and is controlled by the mouse?

If so, wondering if it is a hardware problem - faulty trackpad.

da

Aggiungi un commento

Aggiungi la tua risposta

John Lee sarà eternamente grato.
Visualizza Statistiche:

Ultime 24 Ore: 1

Ultimi 7 Giorni: 7

Ultimi 30 Giorni: 61

Tutti i Tempi: 3,949