Buttons on bottom of phone no longer work - can it be fixed?

Question

Motorola Moto Z Play

The Motorola Moto Z Play (model number XT1635-02, XT1635-01 and XT1635-02) is a droid smartphone that was released in September 2016. The Moto Z Play can be easily distinguished by the word “moto” placed at the top and the square home button placed at the bottom of the front of the phone.

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cschifferes @cschifferes

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Postato: 5 nov 2018

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Buttons on bottom of phone no longer work - can it be fixed?

The three buttons at the bottom of the phone no longer respond at all, after the phone was dropped. There is no damage to the screen however. What is the likely cause and can this be fixed?

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[deleted] @deleted78791 Rep: 26,4k 113 52 62 · Answer 1 · 2018-11-05T17:58:15-07:00

[deleted] @deleted78791

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Postato: 5 nov 2018

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You may have partially disconnected the display cable when you dropped your phone. Open up your phone and reseat the display cable. Use the guide below to do so. If reseating the cable doesn’t help, you likely damaged your digitizer but not the LCD.

Moto Z Play Screen - Genuine

Sostituzione schermo Motorola Moto Z Play

Prodotto

Moto Z Play Screen - Genuine

$82.99

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Motorola Moto Z Play

Buttons on bottom of phone no longer work - can it be fixed?

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Moto Z Play Screen - Genuine

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