Why does this phone keep restarting?

Question

ZTE ZMAX

This affordable large-screen Android phone sports a 5.7-inch display and large 3,400 mAh battery.

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Dominiique @dominiique

Rep: 25

1

Postato: 4 set 2016

Opzioni

Why does this phone keep restarting?

I can't understand why on other sites this phone is being praised. Ever since Ive had this phone all it does is shut down or restart. I could be typing something and out of the blue it will restart. It's annoying because it happens almost 6 times a day. I can't watch movies without it randomly restarting, I can't finish a text or go to my Twitter page without it shutting down or the bars dropping to 2 and making the internet slow down. Why is this happening? Is anyone else experiencing this?

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11 Commenti

Short answer, take it back, theres obviously something wrong with it and if it has been happening since new then i doubt its fixable and will need to be replaced.

4 set 2016 da Hortman

why does mine rebot itself all the time so i loose all my stuff

25 gen 2017 da Vicky FH

Just purchased my phone last month and started to reboot on its own. 3 times so far. No warning...just shut down and restarts. No messages afterwards as well. Was told that the phone was new.

20 mag 2017 da Coleman

I've only had mine a little over a month & now, I'm starting to have the same exact issue, except mine sometimes, won't even come back on at all!!!

27 ago 2017 da Wendy Wilson

My ZTE Zmax Pro is a replacement and it restarts itself a couple of times a day. It's annoying.

25 nov 2016 da Brindicy Alcaraz

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Soluzione Prescelta

iMedic @theimedic

Rep: 57,5k

iMedic Phone Repairs

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Postato: 27 ago 2017

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This is starting to sound like a factory defect. Yes I love fixing stuff. However when it's like this, it's best to just bring it back. I haven't even looked and...ok I did look and even.. @jayeff confirms its a factory defect. Sounds like bad battery to me. Should be covered under a warranty

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2 Commenti:

my phone is a zte max pro and it wont stop restarting and we have taken it back and they said they cant do anything about the problem i was wondering if you can fix it for me or tell me how to because i have every important stuff to do on my phone for work and if i wont stop i might lose my job.

5 nov 2018 da rachel love

The ONLY answer or "solution" is an obvious one. There's no way to fix a defect other than to return the unit for a replacement. Especially if the manufacturer says they can't fix it. Good news is, all ZTE ZMax and ZMax Pro phones are not created equal. Meaning, they're not all defective. They're GREAT phones but as sure as it's man made, it has "breakdown potential". These phones are inexpensive on eBay and maybe, Amazon. Grab a replacement on me.

7 giu 2019 da Cash Garrett

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Short answer, take it back, theres obviously something wrong with it and if it has been happening since new then i doubt its fixable and will need to be replaced. — Hortman
why does mine rebot itself all the time so i loose all my stuff — Vicky FH
Just purchased my phone last month and started to reboot on its own. 3 times so far. No warning...just shut down and restarts. No messages afterwards as well. Was told that the phone was new. — Coleman
I've only had mine a little over a month & now, I'm starting to have the same exact issue, except mine sometimes, won't even come back on at all!!! — Wendy Wilson
My ZTE Zmax Pro is a replacement and it restarts itself a couple of times a day. It's annoying. — Brindicy Alcaraz
my phone is a zte max pro and it wont stop restarting and we have taken it back and they said they cant do anything about the problem i was wondering if you can fix it for me or tell me how to because i have every important stuff to do on my phone for work and if i wont stop i might lose my job. — rachel love
The ONLY answer or "solution" is an obvious one. There's no way to fix a defect other than to return the unit for a replacement. Especially if the manufacturer says they can't fix it. Good news is, all ZTE ZMax and ZMax Pro phones are not created equal. Meaning, they're not all defective. They're GREAT phones but as sure as it's man made, it has "breakdown potential". These phones are inexpensive on eBay and maybe, Amazon. Grab a replacement on me. — Cash Garrett

ZTE ZMAX

Why does this phone keep restarting?

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