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The LG G4 was released in the US in early June 2015, as always focusing on high-end specifications and a refined fashion sense that makes it stand out in the premium smartphone market. Each version of the phone will have a different model number based on if it is sold by a carrier or unlocked (US or International). Some LG G4's are known to have bootloop problems.

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It is stuck on the lg screen

I have a g4 that is stuck on the lg opening screen. What do i need to do to get it fixed?

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Even though I repair phone and consider myself technologically savvy I was unable to fix my personal LG G2 when it seemed to have all the firmware wiped and suffered from the same issue. I searched the web completely, contacted my smartest colleges & eventually LG themselves to finally except their answer. It was to send them the phone with no guarantee it would be fixed or returned. I went back to the iPhone.


My phone stick one screen on Lg. I can't reboot my phone either. My phone is freezing up. I try turn back on. It didn't work. I don't know what do.


If your LG G4 is experiencing problems..look up " LG G4 Bootloop Problem". This is a problem that is affecting ALL LG G4 phones at one time or another. LG was sued for this issue and you should be able to get your G4 repaired for free from LG if you mention it has the Bootloop problem -no matter how old your G4 is or whether it was under warranty since this is a hardware problem. Keep in mind though you will lose ALL data stored on your phone once the repair is done -all pics, music and contacts. YouTube has some videos showing fixes..but the fixes aren't guaranteed. I am currently having this issue and am desperately trying to save my pics from my phone by using some of these YouTube fixes..but so luck. I will NEVER buy another LG phone again. I have pics on my phone that are irreplaceable..of family that is no longer they mean everything to me. IF your G4 is still working..I encourage you to download onto your computer or card EVERYTHING you want to keep BEFORE this happens to you.


What if my phone is stuck on the Tracfone Wireless screen and you can't do anything?


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How do I get the phone working for data recovery?

I had mine die the same way. I got my data off by reflowing it with a high-wattage hairdryer (Conair 1875). My method is NOT for the faint of heart as it requires some electronics experience to get right as it’s a limited chance repair, but if you think you’re up to heating it up and maintaining it so it runs to get your data off long enough (without shutting down the phone, as it will likely be truly dead) it works for recovery purposes. I was a little more sensitive about how much heat I used on mine because I had a 509K phone (known to fail, so caution was needed). At the time, I agreed to keep evidence I was in low/nonexistent. It did work, though. That said, an approach to how I explain these kinds of recovery only fixes at work is I mention the LG, and I will flat out say it: If I had to pay the account holder off (I didn’t finance it) to have unlimited chances, I’d have done it. It’s a raw deal for the other side and a good deal for the other since they paid it off at the expense of MY DATA, but the data meant more.

The only real downside is LG may not repair the phone, but they will just replace your dead G4 with another G4 that will probably die the same way and Depot the dead phone. If they replaced it with a reliable phone, I may have sent mine in, but I wasn’t interested in another copy of the same crappy phone because they did the bare minimum — even then if the person financing wanted it done, I did warn them I would not use the phone, and to shove it in storage for all I care if they really wanted to "hold onto something" that I didn't ask for/caused me grief for closure (they didn’t, so I still have mine albeit a ruined board due to data recovery). That was the second (and last) LG phone I ever bought.

Nowadays with the current financing methods (and the death of the $200 phone for a 2-year contract), I buy my phones outright (even if I take the full $1,000 slap upfront) since it hurts less than 2.5-3 years of installment payments. The other issue I had was LG’s track record isn’t good. I have stood my ground on this since 2017 and haven’t looked back. In addition to that, LG has since left the mobile market since they quite frankly lost a lot of customers to this bootloop issue, and their middle finger to anyone affected.

This is how the device that was used to figure it out stands today — it’s a reminder of how I was left on my own to find out and get it done knowing the issue is hardware, and found a way to get it done. I point to it as a way to dispute others if anyone asks what my push was to figure out board level failures. The cat is a hint as to why. (Yes, I did remove the battery as I don’t need it for this, nor do I want a spicy pillow around, if it ever happened).

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  • First of all turn off your phone.
  • Press Power + Volume Down button at the same time for some seconds.
  • When the LG Logo appears then quickly release the Power button for a second and again press and hold the Power button
  • Release the Button when the Factory Hard Reset menu will appear.
  • Now press the Power button to begin and again press it to Confirm. Now your LG G4 will factory reset and the phone will automatically restart.

You have done all the process successfully

For more hacks check LG G4 Manual.

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How long doesn it takes, for the factory Reset to process?


ok i did all and factory reset , it started back up and still got stuck on the orange Verizon screen.. no luck here


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This is for a L41C. Before doing a factory reset, which is a major hassle as it erases all your personal data and settings, try following the above procedure, but when you get the LG screen, keeping the volume button down (I think, if it doesn’t work try releasing the volume button) press and release the power button several times. This has twice gotten my past the boot loop problem.

Then back up all your data and pictures to the cloud or hard drive. Get everything synced to the cloud either through Google or other means and make sure the sync works. It’s bound to happen again, though it did wait for a couple of months. I don’t know what caused it after a couple of years of no problem. The second freeze occurred while the phone was working and on I believe the first was another phone freeze. The freeze doesn’t allow the phone to turn off. Taking the battery out to try a restart gets one to the LG screen, making it seem like its a boot problem, but the freezes I had occurred before this..

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Triston Hert sarà eternamente grato.
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