Loudspeakers problem on call

Question

Samsung Galaxy S5

Quinta generazione dello smartphone android al top di gamma Samsung, rilascaito l'11 aprile 2014. I miglioramenti rispetto alla serie successiva comprendono lo scanner impronte digitali, la fotocamera aggiornata, lo schermo più grande e la resistenza all'acqua. Disponibile in quattro colori differenti: nero, blu, bianco e oro.

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Tsviel Zaikman @tsvielzaikman

Rep: 37

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Postato: 21 set 2015

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Loudspeakers problem on call

I have a problem with my loud speaker.

When I call people and talk through the phone speakers everything is good but when I switch to loud speakers, nobody can hear me and all they hear is loud noise not even close to person's talk.

I also tried to check the loud speaker and when I record an audio the sound is clear and it records my voice clearly.

what might be the problem?

I just checked another thing.

the loud speaker option works fine on whatsapp call, which means the problem exist only in cellular phone calls.

plz help

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Buddhika Mahesh @buddhikamahesh Rep: 15,1k 13 39 16 · Answer 1 · 2015-09-21T05:04:54-07:00

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Buddhika Mahesh @buddhikamahesh

Rep: 15,1k

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Postato: 21 set 2015

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Hello Tsviel Zaikman ,

If you use phone pouch flip cover or cosmic protector just remove it and try again. galaxy S5 having special Noise reduction system using audio focusing technique and it is not limited to one mic such as a ordinary phone.

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I have removed the phone protector case but yet it doesn't work/

21 set 2015 da Tsviel Zaikman

Go to Setting > Sound > Call > check off the Noise Reduction

21 set 2015 da Buddhika Mahesh

its checked off already

21 set 2015 da Tsviel Zaikman

Could you switch the phone to GSM mode and try. This kind of issue i have experienced in HD voice enabled network operators.

21 set 2015 da Buddhika Mahesh