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screen will not come on

When the ds is powered on the screen remains black

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does it have a faint glow to it?

is there sound, power light, or charging light?

Black screen in Nintendo 2DS is usually a clear indication of broken screen.

However check if the network/wi-fi card is not loose or out of position. If being the case the device will not turn on.

After checking the network card and if persisting you will need to try witn a new LCD screen (http://www.ebay.com/itm/Nintendo-2DS-LCD...)

Regards,

i put a game in updated, reset then now the screens black?

Nintendo 2DS