#1 mistake made when replacing cartridges. Shake them up well before installing them.

I've ran into the same issue with several of my customers. 95% of the time they are using off-brand inkjet cartridges that are cheaply sold -- and even when they do work, the circuitry typically fails within a few months.

On trick for ink cartridges is to heat up a cup of water in the microwave -- not boiling, but about as hot as you can stand to sip a cup of tea or coffee.

Next, twist the end of a paper towel and stick it into the water then DAB, do not rub, DAB the cartridge where the ink flows out -- without wetting the little circuit board. Do this a couple of times. You should start seeing the ink flow onto the paper towel. Once you do, use a dry part of the paper towel and blot it dry, do not scrub.

I've worked with 7 feet+ inkjets in graphics design shops in the past, each morning I used this technique to prime heads esp during weather changes.

Once you do this consult your manual for replacing ink cartridges -- re-install the (in this case black) cartridge and turn a test print (bonus: set your printer to b&w only so not to burn up your color ink -- drop a small photo into a word processing document.)

If the above doesn't work then the little electronic board/head is defective -- grab a new cartridge.