E14 Gen 2/R14 Gen 2/E15 Gen 2 Hardware Maintenance Manual
Note: Before using this information and the product it supports, be sure to read the general information under Appendix A 'Notices' on page 97.
Sixth Edition (March 2023)
© Copyright Lenovo 2020, 2023.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration 'GSA' contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.
Contents
About this manual . . . . . . . . . . . . iii
Chapter 1. Safety information. . . . . . 1
General safety
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Electrical safety .
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Safety inspection guide.
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Handling devices that are sensitive to electrostatic discharge
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Grounding requirements
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Safety notices (multilingual translations)
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Chapter 2. Important service information. . . . . . . . . . . . . . . 19
Strategy for replacing FRUs
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Strategy for replacing a hard disk drive or a solid-state drive .
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Important notice for replacing a system board .
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How to use error message .
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Strategy for replacing FRUs for CTO, special bid model, and standard models.
Product definition
FRU identification
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Chapter 3. General checkout . . . . . 23
What to do first
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Checkout guide .
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Diagnosing problems .
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Quick test programs
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UEFI diagnostic program
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Bootable diagnostic programs
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Power system checkout
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Checking the ac power adapter .
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Checking the built-in battery and operational charging .
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Checking the coin-cell battery
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Chapter 4. Related service information. . . . . . . . . . . . . . . 29
Reset or restore Windows .
Passwords.
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Power-on password
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Hard disk password
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Supervisor password .
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How to remove the power-on password
How to remove the hard disk password.
Power management .
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Sleep mode
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Table Caption: This table appears to be an index or table of contents for a technical manual, likely for a computer or electronic device, detailing topics such as hibernation, error codes and messages, special keys, component locations, and FRU (Field Replaceable Unit) replacement procedures.
Table Caption: This table appears to be an index or parts list for a laptop, detailing various components with associated part numbers and page references.
About this manual
This manual contains service and reference information for the following ThinkPad ® products.
| Product name | Machine type (MT) |
|---|---|
| ThinkPad E14 Gen 2 | 20TA, 20TB, 20T6 and 20T7 |
| ThinkPad E15 Gen 2 | 20TD, 20TE, 20T8 and 20T9 |
| ThinkPad R14 Gen 2 | 20TC |
**Table Caption: This table lists specific ThinkPad laptop models and their corresponding machine types (MT) which are