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△ VIVE

User guide

Contents

System requirements

What are the system requirements? 5
How can I check if my PC meets the minimum system requirements for VIVE? 6
Can I still use VIVE if my PC doesn't meet the system requirements? 6
What's inside the box? 6

Headset and link box

Headset 7
Link box 16
Deluxe Audio Strap 19
Product care and repair 34
Troubleshooting 40

Base stations

About the VIVE base stations 45
Installing the base stations 46
Tips for setting up the base stations 48
Using the mounting kit 48
Updating base station firmware via cable connection 49
Updating base station firmware via Bluetooth 50
What does the status light on the base stations mean? 51
What should I do if any of the base stations is not detected? 51
Can I use the older version of the base stations together with SteamVR Tracking 2.0 Base Stations? 51
Which VIVE hardware are compatible with my base stations? 51
Do I need to use the sync cable? 52
Are the base stations covered by warranty if accidentally damaged? 53
When VIVE is in use, my TV remote isn't working. What can I do? 53

Controllers

About the VIVE controllers 54
Charging the controllers 55
Turning the controllers on or off 55
Pairing the controllers with the headset 55
Attaching the lanyards to the controllers 56
Updating controller firmware 56
What does the status light on the controller mean? 57
What should I do if any of the controller's not tracked? 57
How do I know which of the controller is not being tracked? 57
What can I do if the controller's trackpad is oversensitive? 58
What should I do if my controller won't turn on? 58
The controller automatically turns off. What should I do? 58
My controller won't turn on after I accidentally unplugged it during firmware update. What should I do? 59

Play area

What is the play area? 60
Planning your play area 60

Choosing the play area 61
Setting up VIVE for the first time 62
Setting up a standing-only play area 62
Setting up a room-scale play area 63
Resetting the play area 63
Verifying your setup 64
After setting up, how do I turn the VIVE system on? 64
What is the recommended space for the play area? 65
Can I include space occupied by furniture for the play area? 65
Will VR apps be seated/standing-only experiences work with room-scale setup? 65
How do I resolve download errors during VIVE Setup installation? 65
I can't complete the room setup. What should I do? 65
Settings

VIVEPORT app settings 66
System Dashboard settings 66
Phone notifications 67
SteamVR 70

Trademarks and copyrights

Index

About this guide

We use the following symbols to indicate useful and important information:

!

This is a note. It provides detailed information for setup, common questions, and what to do in specific situations.

W

This is a tip. It will give you an alternative way to do a particular step or procedure that you may find helpful.

0

This indicates important information that you need in order to accomplish a certain task or to get a feature to work properly.

This is a warning. Take note to avoid potential problems or prevent damage to your hardware.

Information contained in this guide may have changed. For the most up-to-date information, including the latest version of this guide, go to VIVE Support.

System requirements

What are the system requirements?

To use VIVE $ ^{™} $, your computer must meet the following system requirements.

To find out if your computer is ready for VR, download and run the Vive Quick Compatibility Check.

How can I check if my PC meets the minimum system requirements for VIVE?

To find out if your computer is ready for VR, download and run the Vive Quick Compatibility Check.

Can I still use VIVE if my PC doesn't meet the system requirements?

In order for you to enjoy the VIVE experience, it is recommended that you at least have a PC that meets the minimum system requirements. For details, see What are the system requirements? on page 5.