Logitech MX KEYS MINI FOR BUSINESS Repair

The MX KEYS MINI FOR BUSINESS is a compact, low‑profile wireless keyboard designed for enterprise deployments and multi‑device workflows. It uses Logitech's proprietary low‑profile scissor key mechanism (Marketing name: "Perfect Stroke") for quiet, accurate typing and features smart backlighting with proximity detection. The chassis is built from durable ABS and polycarbonate materials with a matte finish intended for commercial durability and abrasion resistance. Key features include Bluetooth Low Energy and Logi Bolt secure connectivity, USB‑C charging, and long battery life suitable for daily office use.

The Logitech MX KEYS MINI FOR BUSINESS can be identified by the model number (M/N CU0021). The model label is on the underside of the keyboard. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: Compact mini layout (no numeric keypad) designed for desktop productivity
• Switch Type: Logitech "Perfect Stroke" low‑profile scissor (membrane) key mechanism
• Key Switch Manufacturer: Logitech (proprietary design; OEM/manufacturer not publicly disclosed)
• Connectivity: Bluetooth Low Energy and Logi Bolt USB receiver; Easy‑Switch pairing for multiple devices
• Receiver: Logi Bolt USB receiver recommended for enterprise (model/serial printed on unit; exact M/N varies by shipment)
• Battery: Rechargeable internal Li‑ion/Li‑polymer battery; rated up to ~10 days with backlighting and up to ~5 months without backlighting (usage dependent)
• Charging: USB‑C charging port for internal battery
• Backlighting: Smart adjustable backlighting with proximity hand detection and automatic illumination
• Materials: Chassis made from durable ABS and polycarbonate with a matte finish for wear and spill resistance
• Compatibility: Windows, macOS, iPadOS and Linux; configurable with Logi Options+ and manageable via enterprise deployment tools

Common repair‑relevant faults include non‑responsive keys (often due to debris or failed scissor mechanisms), battery/charging failures, and intermittent wireless connectivity. Diagnose by removing keycaps to inspect and clean under keys, verifying power/charging with a known good USB‑C cable and charger, re‑pairing or testing with a Logi Bolt receiver, and checking firmware via Logi Options+. Major replacements typically require full case disassembly and PCB/solder work.

For additional troubleshooting help, visit: See the Logitech support page for the MX Keys Mini for Business (support.logi.com) and contact enterprise support channels for deployment assistance.

Limited hardware warranty varies by region (commonly 1–2 years). Check Logitech's warranty information for exact terms in your territory.

• https://support.logi.com/hc/en-us/articl...
• https://www.logitech.com/en-us/products/...
• https://www.logitech.com/en-us/software/...
• https://support.logi.com/