Logitech Logi Zone Wired Earbuds Teams Repair

The Logi Zone Wired Earbuds Teams are wired in-ear headset solutions marketed for unified communications with Microsoft Teams certification and business-focused controls. They are built for frequent use with durable materials such as reinforced strain reliefs and robust earbud housings to resist daily wear. Key features include inline call controls optimized for Teams, an integrated microphone, and multiple ear tip sizes for passive noise isolation. Logitech's support documentation for this product primarily references basic FAQs and warranty/support pathways rather than detailed service manuals.

The Logitech Logi Zone Wired Earbuds Teams can be identified by its model number (M/N B00043). The model label is on the underside product label. The device’s serial number (S/N) appears nearby on the same label.

• Form Factor: Wired in-ear earbuds (single earbud pair + inline microphone/controls)
• Connector Variants: USB-C, USB-A, and 3.5 mm variants are known to exist; check the product packaging or cable end for the specific connector type
• Certification: Microsoft Teams-certified (Teams variant)
• Microphone: Inline microphone (omnidirectional MEMS mic typical for this class) — exact model not listed on support page
• Driver Size: Not specified on Logitech support page
• Impedance: Not specified on Logitech support page
• Cable: Reinforced cable with strain reliefs (exact materials/specs not specified on support page)
• Ear Tips: Multiple silicone ear tip sizes included for passive noise isolation (sizes vary by package)
• Durability Features: Reinforced strain reliefs and robust housing construction (specific materials not listed on support page)
• Model Numbers / Component IDs: Not listed on the Logitech support article; model numbers and M/N information are printed on product packaging or cable tag when available
• Spare Parts Availability: Logitech support page indicates there are no spare parts listed for this product on the referenced support article

Common repair-relevant faults include cable/connector failure (no audio or intermittent), inline control or mic failure, and driver damage (distorted audio). Diagnose by testing with multiple devices and connectors, performing a wiggle test along the cable to localize a break, inspecting the connector and cable tag for model details, and swapping ear tips before assuming driver failure.

For additional troubleshooting help, visit: Visit https://support.logi.com for product support, warranty claims, and contact options.

Check Logitech warranty information on the support site; warranty terms vary by region and purchase channel.

• https://support.logi.com/hc/en-us/articl...