Logitech JAYBIRD VISTA Repair

The Jaybird Vista are true wireless sport earbuds designed for active use, offering a compact in-ear design and app-configurable sound. They are built with durable materials including an IPX7 waterproof rating and military-grade shock resistance for sweat, rain, and drops. Key features include Bluetooth Low Energy (Bluetooth 5.0) connectivity, a USB-C charging case, and customizable EQ via the Jaybird app. The earbuds emphasize secure fit and ruggedness for outdoor and workout use.

The Logitech JAYBIRD VISTA can be identified by its model number (M/N B00034). The model label is on USB-C port on the rear edge. The device’s serial number (S/N) appears nearby on the same label.

• Form Factor: True wireless stereo (in-ear sport earbuds) with charging case
• Connectivity: Bluetooth 5.0 Low Energy (BLE)
• Drivers: 6 mm dynamic drivers (manufacturer-specified)
• Water & Dust Resistance: IPX7 (waterproof to 1m for 30 minutes); designed to meet MIL-STD-810G shock/dust resistance standards
• Battery (manufacturer rating): Earbuds: up to ~6 hours per charge; Charging case: provides up to ~10 additional hours (total up to ~16 hours)
• Charging: USB-C charging port on case; rapid charge support (short charge gives extra playback time)
• Microphones: Integrated MEMS microphones for calls and voice assistant support (noise-reduction algorithms)
• Companion App: Jaybird app for iOS/Android—firmware updates, custom EQ and presets
• Model Numbers / Components: Primary product: Jaybird Vista (retail product name). No separate OEM key switch component; charging case and earbuds share the Vista product SKU (model numbers and internal component IDs vary by region/lot and are printed on packaging/inside case).
• Key Switch Manufacturer: N/A (not applicable for in-ear earbuds)

Common repair-relevant faults include one earbud not charging (dirty contacts or case connector failure), intermittent Bluetooth/dropouts (firmware or antenna/connector issues), and degraded battery life (cell wear). Diagnose by checking/cleaning charging contacts, verifying the case charges via USB-C, performing a factory reset and firmware update via the Jaybird app, and swapping buds to isolate whether fault is earbud- or case-related.

For additional troubleshooting help, visit: Visit the Logitech/Jaybird support page (https://support.logi.com and https://www.jaybirdsport.com) for product FAQs, app downloads, and contact options.

Warranty varies by region; consult the Logitech warranty page for details and to file claims.

• https://support.logi.com/hc/en-us/articl...
• https://www.jaybirdsport.com/en-us/vista