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Troubleshooting

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HP Elitebook 820 G1 Troubleshooting

Background and Identification

The HP Elitebook 820 G1 is the 2014 revision of HP's business series notebook. Released in early 2014, the device is aimed for business professionals needing a speedy lightweight computer. The Model number is M0X64US#ABA and can be found on the bottom side of the computer towards the front of the device.

The device is found in either a silver or grey configuration. The device is contains an Intel Core i5 4200U, 4GB of memory, and 802.11 a/b/g/n wireless card with Bluetooth connectivity. The 12.5 inch, 3.5lb laptop sports the right balance of performance and portability to suit the needs of a busy professional.

This model has the potential to upgrade the hardware, with an empty M.2 storage slot and an additional RAM slot.

The HP Elitebook 820 G2 replaced the HP Elitebook 820 G1 in 2015.

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