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Power Distortion
No lights, sounds, or functions are displayed
Power Switch Is Off
To begin playing, slide to the power switch to the ON position at the bottom of The Claw. Place a token in the slot. The music should being playing as an indicator that The Claw is powered on.
No Batteries In The Claw
Place 3 D batteries in the battery compartment. Do not mix alkaline, standard, or rechargeable batteries.
Battery is Depleted
Change the current batteries in the battery compartment with 3 new D batteries. Do not mix alkaline, standard, or rechargeable batteries. For assistance in replacing the batteries, refer to The Claw Battery Replacement guide.
Faulty Power Switch
In rare circumstances the device might encounter a failure in the power switch. If this is the case slide the switch to the OFF position at the bottom of The Claw machine.
Faulty Circuit Board
The claw will not function properly if the circuit board is fried. Unfortunately if this is the case the circuit board will need to be replaced and there is no simple solution. For help in replacing the fault board, reference The Claw Circuit Board Replacement guide.
Claw Malfunction
None of the claw functions work
The Claw Is Weak
Make sure to use new batteries of the same type and brand. In many cases fresh new batteries will sole the problem and The Claw will function properly. Also after a certain amount of use even the new batteries will weaken and will have to be related. The amount of time the unit will function properly between replacements will depend on how often The Claw is used and the quality of the batteries. Check this out to help you replace the batteries The Claw Battery Replacement guide.
The Claw is Overfilled
Too much candy/toys have been placed within the claw machine. Remove some of the candy/toys. If problem is not resolved use different types of candy/toys. The items may be too large, too small, or too heavy.
Claw Does Not Open
Use the joystick to move the crane near the right sidewinder the compartment which is used to fill the prizes or candy. Open the compartment which is used to fill the prizes or candy. Open the compartment on the top, reach inside and pull the chain gently up towards the opening. Use your hands to gently open the claw then release it and try again. If the claw is still not working and you need assistance in replacing the plastic claw, reference The Claw "Claw" Replacement guide.
Faulty Music Player
Device is not playing music or making sounds
Dust Trapped In Opening
The first place to check if your device is not making any sounds or playing music would be the sound ports. Once you locate the sound ports, check to see if there are any obstructions blocking the ports. Remove the obstruction by hand if possible or it there is dust or dirt in the ports try to blow it out with an air duster. To get help on reaching the speaker have a look at The Claw Music Player Cleaning guide.
Damaged Speaker
It is possible that the speaker inside the claw is broken and needs to be replaced. This requires the dis-assembly of the device in order to access the speaker. Once you have access to the speaker you will need to replace it with an equivalent speaker. For additional assistance in reaching the speaker, visit The Claw Music Player Replacement guide.
Glass Case is Damaged/ Cracked
The glass case that contains the candy and toys is broken or damaged
Replace The Glass
Minor scuffs and scratches can be removed with a light rubbing compound. In cases where the damage is beyond light scratches, you will need to completely replace the glass. For assistance in replacing the case check out, The Claw Case Replacement guide, it will most likely need to be replaced.
New Machine
Unfortunately if replacing the exterior glass case of The Claw is unsuccessful the purchase of a new machine is required.
Team
UMass Dartmouth, Team 4-8, Catania Spring 2016 Membro di UMass Dartmouth, Team 4-8, Catania Spring 2016
UMASSD-CATANIA-S16S4G8
3 Membri
18 Guide realizzate
41 Commenti
Everytime the claw picks up piece of candy when we go up with it the claws open and drops candy..the claws don't stay shut when raising them up..what could be wrong
shell.lawson73 - Replica
I need help with the motor. I opened up the motor for the claw to put the chain back on its gear. Which was successful. But the gears all fell out ,:( I joust need a schematic to put them back in the right place
Cassaundra Lewis - Replica
Did you ever figure it out?
Scott Flewwelling -
I need help with with the claw machine, seems like after put in token the claw machine does not respond with a music and no action, but it only can be on using on - off switch.
Syaakirin Nizar - Replica
Hi my maxi claw machine claw Go's down bt not picking doll what can I do for this type problem plz help me to solve the problem.
prakaashmore - Replica
Claw controls only operate the up and down motion. I hear humming when trying to operate the other two controls, but the bridge does not move left/right or forward/back.
When I removed the main top cover, and then the smaller grey access cover at the motor area, one of the wires (yellow) is not connected to anything.
Any suggestions?
Jeff Dorn - Replica
My claw goes out for prize but won't open . Can u talk me thru fixing it? Can a dead fuse cause thos?
izzydead1 - Replica
Everything works except the “forward/backward” stick. please advise
fixclaw - Replica
Did you ever get it sorted? Mines having the same problem and idk how to fix it
Joe hickman -
Would anyone have an overview of the cogwheel placement or just a picture?
Jonas Thierry - Replica
Sir I have crane claw machine he gave some error on his joy stick pad ..please help me
ahmadalijan703 - Replica
the gear box to the claw is the problem. It is VERY loud and only goes up/down, but does not pick up and go back up. It just goes down and stops. motor keeps running, but claw (gears) stops working. Can’ t figure out how to get the gears to work properly. Do the gears wear out or become faulty? Any way to fix them. I think this is the MAIN problem why people can’t use the claw…IT’S THE GEARS!
E Pojman - Replica
Agreed does anyone have a picture of functioning gears… I think the chain and gears have slipped but can’t figure out how they should be
samjmoseley -
it is not turning on but we put new batteries in but it is not turning on
yesenia - Replica
You have to enter a token into the slot to activate the machine. Each token runs the machine for a fixed amount of time.
Jennifer Chen -
Hi my grabber has stopped going forwards ans backwards, just make a beeping noise? Also it’s not going back to the position from where it starts?
Joshua Hoban - Replica
We have a sugar loaf claw machine and we left it on all weekend, when we came back it was playing by itself… how do we get it stop doing that. Is there a switch to make it or is something get shorted out… We have no idea whats wrong PLEASE HELP!
Joel - Replica
My Claw machine will not move back it has a hard time moving backwards to the prizes and I’ve tried greasing the tracks multiple times but yet I still have the same issue could someone tell me what I’m doing wrong please
it is an oakmont claw machine
Dylan valenzuela - Replica
How do you fix the function of the joysticks to move the claw
Andres diaz - Replica
Claw machine forward/backwards motion worked for the first ten attempts but now will not go forward or backwards. The left right, up down and everything else works fine??
Casey Fort - Replica
Does anyone know how to fix the side to side joystick it wasn’t working so I tried new batteries and it still won’t work!?
Or know how to contact the company!?
Amanda kolasa - Replica
I have an Etna Toys Claw Machine that looks very similar to this, but the picture of the circuit board is not the same as mine. I have a wire inside that came lose, but I have no idea which terminal it came from to reattach. Is there anyone that can provide any insight or pictures of a different model so I can figure out which terminal to solder the wire to? The bottom of the unit has a label that says ETNA PRODUCTS 6052114093CV
tristansmith587 - Replica
I have that machine with all wires attached. My problem is left/right stopped working.
Johnny Annon -
Is it possible to remove the top of the machine? I'm having trouble getting dust out of the mechanisms as well as accessing the prizes to move them around.
Nicholas Strong - Replica
Yes. Turn the machine upside down and remove all of the small screws that hold on the top.
Jennifer Chen -
Challenger claw machine 1989. When you push the joystick up or down the claw clamps and says co1 when you go right or left claw clamps and says co2.. gantry doesn't move at all when you hit the drop button says co0
Aerie alpha - Replica
My only problem with my claw machine is the forward/backward joystick not working. Left /right fine. Up/down fine. Just can’t figure out how to make it go forward or backwards. Thanks in advance. Tom
Tom Donnelly - Replica
Tip for those whose up/down gear stops working:
(1) Turn the machine upside down and unscrew the top.
(2) Remove the three screws from the grey cover of the motor.
(3) Use one finger to rotate the red wheel back and forth a little.
(4) Test the machine.
This small action got our up/down gear working again.
Jennifer Chen - Replica
I need help . Sound claw works but two of my joy sticks are not working at all what do I do the only joystick that works is the forward and backward
Kasey Woskobunik - Replica
Hi! Please see my suggested solution dated January 28, 2023, in the comment thread. A simple fix, just a little time-consuming given all of the screws.
Jennifer Chen -
My back/ forward joystick isn’t working, I’ve tried the tips on YouTube but still no luck
Joe hickman - Replica
When the claw is supposed to go down to pick up prize the claw shuts prematurely and goes back up
D.J. Kleinke - Replica
What do I do if the forward and backwards joint stick doesn’t work? But the others do?
Angelina Salter - Replica
Thank you for this troubleshooting site. My The Claw was not opening so did what you suggested and i haven't had so much fun in a long time. Practicing for "The Claw" at the local mall with a PS5 as prize.
Fred in CT - Replica
Hello, so everything works except the the moving forward and backward joy stick. What should I do??
Krystal Rosas - Replica
Hi!
Everything works except the up and down. it’s reversed it seems. The “up” makes it bottom out and never opens the claw. The “down” makes it go up.
Flowersa - Replica
I suggest trying this:
(1) Turn the machine upside down and unscrew the top.
(2) Remove the three screws from the grey cover of the motor.
(3) Use one finger to rotate the red wheel back and forth a little.
(4) Test the machine.
This small action got our up/down gear working again.
Jennifer Chen -
I'm having this exact issue, and I'm not seeing any red wheel like the person who suggested a fix to you 😭
Alvin Nguyen -
Update! I removed the rectangular portion around the motor unit so that I could take off the cover that housed the gears as well. From there I just messed with the red and pink chain wheels while periodically testing until it worked.
Alvin Nguyen -
Mi garra no baja ayúdeme porfavor
Ronccori - Replica
how do i fix the down joystick? it doesnt work AT ALL. no matter how much times i press it, it dpesnt work :(
lena kalinowska - Replica