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Speaker Will Not Turn On
You want to use your speaker but it will not turn on.
Battery Is Not Fully Charged
Charge your battery for at least 8 hours to be sure that it is fully charged.
Your battery may be defective. If your battery is defective, the speaker will not have enough power to turn on. You will want to use this guide to replace your battery.
Deteriorating Speaker Sound
Your device turns on but the speaker sound is not clear.
Dust Clogging Faceplate
There may be dust clogging the faceplate causing the speaker to have a muffled sound. Pry the speaker off to clean out the dust with a damp cloth.
If the speaker sound is distorted, then the speaker cone may be blown. This cannot be repaired and should be recycled properly.
Your speaker on the device sounds clear but there is a rattling noise that distorts the sound.
The volume may be too loud on the device causing it to rattle. Turn down the volume to a lower level.
The faceplate is loose. Make sure the faceplate is pushed down. It may be necessary to glue the faceplate back down.
Device Not Pairing
Your speaker is turned on but you cannot get it to pair with another device.
Bluetooth is not turned on
If your unit will not pair to your music device, make sure that the Bluetooth is turned on for the device you are trying to pair. It may be necessary to reset the speaker. In order to reset your speaker press the following buttons: Volume -, Volume +, Speaker Phone button, and then the Bluetooth button.
Will not pair to more than one device
The device is unable to pair to more than one device at a time. The last device that paired to the Bluetooth speaker is the only one that will work at that time.
Loose Battery Door
The battery door is loose and could lead to further complications.
If your battery door is loose it may be necessary to tighten the screws around the battery door. Make sure you use the correct size screw driver or you may strip the screws and make it unable for them to be tightened.
If there are no screws loose, there may be a visible break in the door. This cannot by fixed and may require replacement. Otherwise there could be further damage to the battery.