Mystery Wire Exposed From Behind Drum - No Water Flow to Start Cycle
We have a Samsung WA50R5200AW top-loader washing machine.
As of the night before, it was working normally. Upon loading laundry yesterday, a wire was visible hanging out from behind the drum. There are 2 wires, 1 black, and 1 yellow, wrapped in green tape. Upon closer inspection, it appears that one of the plugs may be broken. (pictures attached)
I attempted to start a couple of different cycles, but there is no water flow, and it never actually starts what would look like a normal wash cycle.
Additionally, on the display panel is a rotating, rectangular image that I have not seen before (also attached).
Short of taking it completely apart to search for the connection, does anyone have any specific ideas for me to look for?
Thank you for your time!
Questa è una buona domanda?